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Saffron Building Society: Savings reviews

4.77
Based on 6,636 reviews, last reviewed 14th May 2026
36% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia sorted everything professionally and effectiv... Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026
KJGL's avatar
KJGL

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6636)

Savings Review

2
Waiting 3/4 hour to get through on the telephone was appalling. This is not a one off. Reviewed on: 21st December 2023

Savings Review

1
Very poor communication from making the initial application to account then being opened Reviewed on: 21st December 2023

Savings Review

5
She was very efficient and helpful, fitting us in with an appointment at short notice. A real asset to the organisation. Reviewed on: 21st December 2023

Savings Review

1
I'll repeat what I said on Trust Pilot: As a long-standing member, I do not find it palatable to give this review but the truth is that the launch of the new website for online savers was either reckless or incompetent. It does not work as Reviewed on: 21st December 2023

Savings Review

3
problems logging online especially with you verification code Reviewed on: 21st December 2023

Savings Review

5
Very helpful, quicker than in branch.easy. Reviewed on: 21st December 2023

Savings Review

3
Making older members, who are not technologically schooled. make up yet another password for the sake of an extra symbol and not allowing us just to add it to the old one makes no sense in security terms and nearly locked out the account Reviewed on: 21st December 2023

Savings Review

5
She ensured I achieved what I needed, and all within that one phonecall. There was a website problem that day; I assume it is fixed. Reviewed on: 21st December 2023

Savings Review

5
Very polite , professional, and helpful. Reviewed on: 21st December 2023

Savings Review

1
I can't access my account online, via phone or laptop. No one has been able to rectify as yet. Requested call back, didn't happen, received an email days later to say phone on this freephone number etc... Already made 2 calls and 3 emails! Reviewed on: 21st December 2023

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