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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.56 (3719 reviews)

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4.50

Based on 3,715 reviews, last reviewed 26th Jan 2025

4% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

12%

Latest highest rating:

5

My meeting with SWBS adviser was very helpful. My meeting with SWBS adviser was very helpful. After a long discussion I was able to decide the best savings account to switch to given my current cir... Read more Reviewed on: 26th January 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3719)

Review of the Saffron Building Society, Savings:

Regular annual saver account perfect to budgeting

I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

I wanted to close an account

I wanted to close an account and found the whole procedure easy at my end and prompt on Saffron's. Reviewed on: 10th January 2025

Lewis was very helpful assisting with my online acce...

Lewis was very helpful assisting with my online access quickly and efficiently. Reviewed on: 10th January 2025

Rates on maturity could be much better

At savings product maturity the rates offered are not as good as what the best in the market offer Reviewed on: 10th January 2025

As usual, the member of staff who dealt with my tran...

As usual, the member of staff who dealt with my transactions was friendly, helpful and capable. Excellent face to face service. Reviewed on: 10th January 2025

Easisa accounty renewal of isa account

Easy renewal of isa account. Helpful member of staff. Reviewed on: 10th January 2025

Isa Maturity

I had a one-year Isa maturing later this month and telephoned to provide maturity instructions. The process was handled speedily and in a customer friendly manner Reviewed on: 10th January 2025

A quick response

A quick response to my letter and withdrawal Reviewed on: 10th January 2025

Maturing savings bonds

Tcon to discuss 2 x savings bonds which are maturing. These are bonds held for 2 x grandsons. Information provided was clear and precise. All options available discussed. Reviewed on: 10th January 2025

Introduce automatic Small Saver renewal facility?

A have a Small Regualr Saver account, saving £50 a month. I am very happy with it and the interest rate it pays. It has just matured. I want another account, exactly the same. One is on offer and I have signed up for it. The staff were very helpful when I telephoned to ask for the new account. But this renewal process is more clunky than it need be. It could be made smoother if, like the Halifax, the monies in the maturing account were automatically dumped into another, easy access, Saffron savings account, and the monthly payments into the Regular Saver simply allowed to continue. An "automatic renewal" facility would save staff time and the savers' time. People could be asked if they wanted automatic renewal when they first opened a Regular Savings account, or be permitted to opt in (or out) at a later date. Win, win. so why not add this feature and cut unnecessary costs? After all, my new Regular Saver has exactly the same account number as my old one. Reviewed on: 10th January 2025

Professional & friendly staff

I have used the services of the Royston branch gif many years, even after I moved to Cambridge. The staff are always friendly and efficient. Reviewed on: 10th January 2025

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