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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6635 reviews)

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4.77

Based on 6,633 reviews, last reviewed 14th May 2026

33% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

As reliable and helpful as ever. Whenever I find it necessary to contact Saffron Building Society their staff are always friendly and most helpful. Today was no exception. I have been... Read more Reviewed on: 14th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6635)

Reliable with great customer service

Reliable with great customer service Staff always very helpful,nothing is too much trouble Reviewed on: 21st February 2024

Problems accessing my online account

Previously I have been able to access my regular saver online and give my maturity instructions but this year I couldn’t log on. I saw that there was a problem with Safari but I wasn’t able to log on with Chrome either. Everyone I know who has a Saffron account has had to either phone or send a form in the post. I hope you manage to sort this out soon. Reviewed on: 21st February 2024

Personal Banking

My experience is always very good, especially as one can go into the branch and speak to a real person. Reviewed on: 21st February 2024

My grandparents recommended this account for me

My grandparents recommended this account for me Reviewed on: 21st February 2024

You seem overloaded and confused.

You seem overloaded and confused. You don't reply to e mail . Your are very helpful on phone but chasing your tails. For example because one account is on line and other branch only u created two identities for me then took z week or so merge them. The info and details in your stc letters is wrong and needs updating Reviewed on: 21st February 2024

Experience of contact with S B S

S B S provided clear and precise information when I opened two accounts for my grandsons. Accounts were easy to open. Interest rate was competitive. Friendly and efficient staff on the phone. Reviewed on: 21st February 2024

Savings maturity

Able to give instructions for maturity of savings - despite cashier till malfunctioning Reviewed on: 21st February 2024

Request quickly dealt with.

Request quickly dealt with in a friendly and professional way. Reviewed on: 21st February 2024

After several attempts to set up an e saver account...

After several attempts to set up an e saver account we gave up as nothing worked. The in shop staff we fantastic but because it was an Internet based account they could not help. Reviewed on: 21st February 2024

Seeking a good investment

When inquiring at the Bishop Stortford branch. I was looking for a savings account that had instant access but also a good interest rate. The assistance that I spoke to was very helpful giving me the information that I was seeking. Reviewed on: 21st February 2024

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