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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

12% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

very patient and helpful advisor

very patient and helpful advisor Reviewed on: 6th November 2024

I am very happy with the service provided by ALL of...

I am very happy with the service provided by ALL of the staff members at Colchester. They are always very helpful and friendly! Reviewed on: 23rd January 2025

Excellent service

Excellent service by very nice people at Royston and the wider team Reviewed on: 23rd January 2025

Excellent service from very nice people

Excellent service from very nice people Reviewed on: 23rd January 2025

Simply the best!

Freddie was polite knowledgable great advert for Saffron. He was.clear and concise fantastic service. Reviewed on: 23rd January 2025

Savings Meeting

Was greeted very pleasantly,Chelsea introduced herself. The whole meeting went really well,all my questions were answered and shecnade me feel very much at ease. Chelsea has excellent customer service skills and is very knowledgeable. Reviewed on: 22nd January 2025

Excellent service always.

Excellent service always. Very nice people Reviewed on: 22nd January 2025

Very good customer service.

Very good customer service. Very nice people Reviewed on: 22nd January 2025

Saffron is Excellent.

Phone staff at Saffron are always so friendly and helpful. They know their products well and always try to help you get the most out of your savings. Reviewed on: 22nd January 2025

w/d and transferred money and asked questions in reg...

w/d and transferred money and asked questions in regards to rates Reviewed on: 22nd January 2025

Customers are always friendly and ready to interact.

Customers are always friendly and ready to interact. Very easy to have conversations Reviewed on: 22nd January 2025

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