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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3879 reviews)

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4.53

Based on 3,879 reviews, last reviewed 21st Feb 2025

40% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

very patient and helpful advisor

very patient and helpful advisor Reviewed on: 6th November 2024

Knowledgeable staff always helpful and friendly

Knowledgeable staff always helpful and friendly Reviewed on: 22nd January 2025

Good service, always has been, sociable, enjoy comin...

Good service, always has been, sociable, enjoy coming to branch Reviewed on: 22nd January 2025

Staff very helpful, understanding, efficient and pat...

Staff very helpful, understanding, efficient and patient. Reviewed on: 22nd January 2025

Visited the ware branch for an appointment it was lo...

Visited the ware branch for an appointment it was lovely to sit down and talk over all my accounts in such a welcoming environment I came out of the appointment having a better understanding on my savings. Reviewed on: 22nd January 2025

Good customer service

been a customer with the Saffron for a long time, and always been happy with the service provide :) Reviewed on: 22nd January 2025

Excellent customer serviceHelpful friendly service

Helpful friendly service quick and efficient Reviewed on: 22nd January 2025

The customer service in the ware branch is amazing t...

The customer service in the ware branch is amazing the whole team is friendly and helpful I love that I can get stuff done over the counter or in an office they are also welcoming Reviewed on: 21st January 2025

Great meeting with Emily.

Great meeting with Emily. Very personable, friendly and above all professional. Always good to be with an institution that values you as a person and not just a number. Reviewed on: 21st January 2025

I visited Saffron Walden branch to have help with a...

I visited Saffron Walden branch to have help with a charity account. I needed to remove two signatories and add one or two on. Florrie provided me with all the information and forms I needed and called her colleague whilst I waited to ensure I had correct information. Reviewed on: 21st January 2025

Excellent customer service in Brentwood branch

Excellent customer service in Brentwood branch Reviewed on: 21st January 2025

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