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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3790 reviews)

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4.52

Based on 3,790 reviews, last reviewed 6th Feb 2025

26% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Amazing customer service I spoke with Chi to close an account and she was so helpful. I just wanted to close an account but she guided me on obtaining a better savings account... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3790)

Review of the Saffron Building Society, Savings:

Circumventing the 'block' on releasing tax information

Poor system for releasing tax information to clients. Reviewed on: 12th December 2024

Saffron savings

Easy to deal with , pleasant helpful staff explain things fully .Good products competitive reliable. Reviewed on: 2nd December 2024

Great advice and service

My two year savings bond is due to mature on December 12 2024 and I was given excellent advice by staff at the Royston branch. I have now prepared for the majority of the funds to be transferred into a new one year bond with the interest paid into my bank account. Great service Reviewed on: 2nd December 2024

Customer service

I always find the telephone staff are courteous; ready to listen: understand whatever I need to know or need help with, be patient when I need extra explanation. It is a joy to save with the society Reviewed on: 2nd December 2024

Savings feedback

A good level of interest for regular savera Reviewed on: 2nd December 2024

Easy to transfer money from savings to bank account.

Easy to transfer money from savings to bank account. Staff helpful and friendly. Reviewed on: 2nd December 2024

Covenant location

Friendly staff and very quick service very covenant location as it is the last money bank type of shop left in the local town where I live. Reviewed on: 2nd December 2024

Passbook irregularities

I am baffled by all the entries in the passbook which are not necessarily in date order and some are superfluous and/or illogical. I questioned these in my local branch but did not receive acceptable answers. Reviewed on: 2nd December 2024

great customer service

always available on phone. always polite and helpful Reviewed on: 2nd December 2024

Saffron for Service

I am elderly but am always treated with respect and helped if there is ever something I am not sure about. The staff are friendly and nothing is too much trouble. Reviewed on: 2nd December 2024

Friendly and Efficient Service - Highly Recommended

Chose Saffron BS as we had our mortgage through them and it all went smoothly. Interest rates for savings were competitive. Excellent service when visiting to gather more information. Staff were friendly and informative. Seen quickly and given all the information and contact details we needed to go home and set up the ISA. Follow up contact was brilliant. Reviewed on: 1st December 2024

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