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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3866 reviews)

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4.53

Based on 3,866 reviews, last reviewed 21st Feb 2025

35% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

4

Tricky first online login - mitigated by excellent h... Tricky first online login - mitigated by excellent help from Lauren who stayed on the phone to make sure my 3rd attempt was successful. Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3866)

Review of the Saffron Building Society, Savings:

Regular annual saver account perfect to budgeting

I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

Good value Building Society.

They offer good savings rates, a good variety of accounts and the online / app access is also good. They have excellent customer service operators. Reviewed on: 12th January 2025

Easy to open and manage savings accounts online.

Easy to open and manage savings accounts online. Reviewed on: 11th January 2025

The staff in the Colchester branch are so friendly.

The staff in the Colchester branch are so friendly. One lovely lady remembers our names and the fact we have grandchildren every visit. We don’t even go in that regularly. Transactions are so easy to do with knowledgeable and efficient staff. Well done Colchester. Reviewed on: 11th January 2025

Turning a negative into a positive.

Very helpful lady (Judy?) Shame I had to visit as the account for my granddaughter had been set up wrongly in the first place. However although not yet sorted, the lady I saw was very helpful. Reviewed on: 11th January 2025

Didn't include my up to date savings on my passbook.

Didn't include my up to date savings on my passbook. Reviewed on: 11th January 2025

Your website

I find your website unintelligible. I hate the fact that it only the size of a mobile phone, and when you refer me to a certain section (eg maturity information) I click on every icon you have on the page, but still cannot find it. However, I cannot praise your staff highly enough. When I telephone they are extremely helpful. Reviewed on: 11th January 2025

A good return on our investment and the staff at Hal...

A good return on our investment and the staff at Halsted branch are always very helpful and pleasant to deal with Reviewed on: 10th January 2025

I wanted to close an account

I wanted to close an account and found the whole procedure easy at my end and prompt on Saffron's. Reviewed on: 10th January 2025

Lewis was very helpful assisting with my online acce...

Lewis was very helpful assisting with my online access quickly and efficiently. Reviewed on: 10th January 2025

Rates on maturity could be much better

At savings product maturity the rates offered are not as good as what the best in the market offer Reviewed on: 10th January 2025

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