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Saffron Building Society: Savings reviews

4.58
Based on 4,236 reviews, last reviewed 25th Apr 2025
141% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025
Hilary J's avatar
Hilary J

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4236)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

4
I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

OPENED AN iSA WITH CAROLINE AT ROYSTON

5
OPENED AN iSA WITH CAROLINE AT ROYSTON Reviewed on: 16th April 2025

COME IN TO CHECK INTEREST IN ROYSTON BRANCH LOVELY S...

5
COME IN TO CHECK INTEREST IN ROYSTON BRANCH LOVELY SERVICE Reviewed on: 16th April 2025

Visited Halstead branch and served by Ally an except...

5
Visited Halstead branch and served by Ally an exceptionally personable young man. Reviewed on: 16th April 2025

We received a friendly service with great advice.

5
We received a friendly service with great advice. The staff are professional and knowledgeable Reviewed on: 16th April 2025

Excellent customer services

5
I contacted customer services regarding setting up a new account. The assistance I received was extremely helpful. Reviewed on: 15th April 2025

Excellent Customer Service

5
Tom Clowes was so helpful and patient on the phone with me - excellent customer service 10/10! Thank you Reviewed on: 15th April 2025

Always use Brentwood branch in person - Everything i...

5
Always use Brentwood branch in person - Everything i do always goes to plan. Reviewed on: 15th April 2025

Very helpful staff, took their time explaining every...

5
Very helpful staff, took their time explaining everything Reviewed on: 15th April 2025

Always good to deal with staff in person

4
Nice welcome in branch, but slow Saffron online systems. Reviewed on: 15th April 2025

Helpful staff and have sorted your requests.

5
Helpful staff and have sorted your requests. App could be improved. Reviewed on: 14th April 2025

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