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Saffron Building Society: Savings reviews

4.47
Based on 3,527 reviews, last reviewed 22nd Nov 2024
83% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

All staff very friendly, helpful and courteous. All staff very friendly, helpful and courteous. Product knowledge on point. A very pleasant experience. Reviewed on: 21st November 2024
Sue G's avatar
Sue G

Latest lowest rating:

1

Unresponsive service. My wife died in May. Most of our savings were in two ISAs with the Newbury Building Society. When she died, her balance was transferred to my account.... Read more Reviewed on: 21st November 2024
PETER R's avatar
PETER R

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3527)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

4
I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

Very helpful

5
Very helpful staff and very informative with information Reviewed on: 12th November 2024

Very quick and seamless experience

5
Very quick and seamless experience Reviewed on: 12th November 2024

enquiry re best action on maturity of ISA.

5
enquiry re best action on maturity of ISA. Staff member understand and confirmed my proposal was possible and arranged the transfer to a new ISA Reviewed on: 11th November 2024

my transaction...

5
The person who was at the counter did my transaction every quickly and seemed well informed on the process Reviewed on: 11th November 2024

It was easy to deal with as the agent was easy and g...

5
It was easy to deal with as the agent was easy and good help Reviewed on: 11th November 2024

The interest on various savings accounts you offer d...

5
The interest on various savings accounts you offer definitely good compared to others. Also like the online option so don’t have to visit a branch to pay money in or withdraw. Reviewed on: 11th November 2024

simple account and good interest

5
if i have a query , the staff are most helpful , the account does not have problems and i am very happy with SAFFRON Reviewed on: 11th November 2024

Extremely efficient friendly staff.

5
Extremely efficient friendly staff. Good range of savings plans to cover all budgets Reviewed on: 11th November 2024

Very friendly staff, I had no problems at all.

5
Very friendly staff, I had no problems at all. Reviewed on: 11th November 2024

Excellent, friendly and professional customer servic...

5
Excellent, friendly and professional customer service when enquiring about a general query Reviewed on: 11th November 2024

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