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Saffron Building Society: Savings reviews

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4.70
Based on 5,467 reviews, last reviewed 2nd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026
Richard W's avatar
Richard W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Savings Review

5
Very helpful and knowledgeable about her answerrs Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
My query was addressed quickly - but if I had received a letter from Saffron Walden confirming my instructions and updating me on the actions I would not have needed to make this call. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
I enjoy going there I always leave feeling satisfied Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
It was a pleasure to deal with Saffon and I cannot fault anything, although I had thoroughly studied the details online of the account I wanted to open,, Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Secure messaging online worked well and acted upon swiftly. Account closure could perhaps be available online but then I wouldn't have been able to keep same account number so possibly easier to keep it as it is! Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
My call was answered quickly by a real person who was easy to understand, knowledgeable and helpful. She gave me confidence and made me feel a valued customer Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Being a Building Society. Improve interest rate on the 30xDay Savings Account. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

2
Your online set procedure was not user friendly and difficult to navigate especially at the end when you wish to transfer money from existing isa’s. Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
The regular saver rate is uncompetitive and I withdrew my money Reviewed on: 8th November 2022
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Saffron Member

Savings Review

5
Too slow to raise interest rates, too quick to reduce them! Reviewed on: 8th November 2022
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Saffron Member

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