Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3810 reviews)

View other Saffron Building Society products

4.52

Based on 3,810 reviews, last reviewed 14th Feb 2025

13% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Staff willing to listen and help. Staff willing to listen and help. Not rushed, polite. Reviewed on: 14th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3810)

Review of the Saffron Building Society, Savings:

We are a very small registered charity.

We are a very small registered charity. We found it really difficult to find any institution that would take us on board. When we contacted Saffron they were extremely helpful and welcoming.. Our account was up and running within two weeks and everyone was polite and there to answer any query we had. Reviewed on: 28th November 2024

Your online question service gave prompt and accurat...

Your online question service gave prompt and accurate advice Reviewed on: 11th November 2024

Always found the service excellent

Always found the service excellent Reviewed on: 10th November 2024

Excellent Customer Service

My husband and I went to the Brentwood Essex branch last week to transfer the matured funds from our bond. We needed to know what was best product for us to choose. We spoke to Ally Groves and Ian Eyo. They were very helpful and friendly but professional as well. After asking us about length of time we wanted to invest etc they came up with various options. We eventually chose a 1 year Cash ISA as this suited all our requirements. Both Ally and Ian were great in assisting us, as they had a good knowledge of what was available and were very patient while we decided what to go for. We would definitely recommend Saffron B.S and this branch. With thanks to Ally & Ian for their input as we were quite anxious about dealing with this issue and they made it very easy for us. Reviewed on: 10th November 2024

Much appreciated help from Molly.

Molly was amazing, so patient and kind. There were no signs of frustration from her all the time she was helping me and I needed a lot of help. She remained cheerful the whole time and deserves to be recognised as a real asset to the society. Thank you so much Molly Reviewed on: 7th November 2024

very patient and helpful advisor

very patient and helpful advisor Reviewed on: 6th November 2024

Customer Service at it's best.

Went to counter and spoke with a very pleasant young lady called Florrie, she was as helpful and efficient as she could possibly be, she was patient and answered all my questions as best she could. Thank you Florrie (sorry if the name is spelt wrong). Reviewed on: 5th November 2024

Staff are always helpful and friendly when we need a...

Staff are always helpful and friendly when we need advice on our accounts. Reviewed on: 5th November 2024

Excellent customer service

I had challenges with my account..Natalie , the Assistant Manager dealt with them confidently, decisively and with tact and diplomacy. Natalie restored my faith in Saffron Walden Reviewed on: 5th November 2024

ISA fund transfer.

The agent that I spoke with was very knowledgeable and was able to deal with the transfer of funds as requested. Reviewed on: 4th November 2024

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Leeds Credit Union 5.00 from 3 reviews
Savings
from Monmouthshire Building Society 4.91 from 1364 reviews
Smart Saver
from Zopa 4.94 from 6514 reviews

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub