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Linda L

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All reviews (3)

Review of the Hinckley & Rugby Building Society, Savings:

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Good Customer service

Clear dealt with efficiently wasn't hurried. Asked if any more help was required. Reviewed on: 3rd November 2026

Reply from Hinckley & Rugby Building Society Hi Linda, Thank you for taking the time to share your feedback. We're pleased to hear that everything was explained clearly and dealt with efficiently, without you feeling rushed. It's great to know our team took the time to ensure all your questions were answered and checked if you needed any further assistance. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 10th November 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Able Alice

Alice was well trained, knowledgeable - listening & understanding my requirements. Unflustered & very patient. Reviewed on: 22nd October 2026

Reply from Hinckley & Rugby Building Society Hi Linda, Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Alice provided you with such a positive experience. It's great to know that she listened carefully to your requirements, demonstrated her knowledge, and supported you with patience and understanding throughout. We'll be sure to pass your kind comments on to Alice, who will be pleased to receive your feedback. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 27th October 2026

Review of the Saffron Building Society, Savings:

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Staff willing to listen and help.

Staff willing to listen and help. Not rushed, polite. Reviewed on: 14th February 2025

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