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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7155 reviews)

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4.83

Based on 7,155 reviews, last reviewed 3rd Aug 2026

15% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Generally good, staff and customer service are excel... Generally good, staff and customer service are excellent. Savings rates are quite good but could be more competitive. Reviewed on: 3rd August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7155)

Always such friendly service over the phones.

Always such friendly service over the phones. I spoke to a lady called Cassie Jones who was prompt in sorting out my questions and was very patient . Reviewed on: 22nd June 2026

I didn't have my book with me today, but Lucy took h...

I didn't have my book with me today, but Lucy took her time with me, after going through the checks she was able to help me sort the query out. Reviewed on: 22nd June 2026

Ware Branch

Always so lovely and welcoming, very helpful with my accounts Reviewed on: 22nd June 2026

The service i receive at the Ware Branch has always...

The service i receive at the Ware Branch has always been exceptional whenever I come in. Reviewed on: 22nd June 2026

Amazing service from Lucy

Amazing service from Lucy - Ware is always amazeballs Reviewed on: 22nd June 2026

Very happy with the experience at Royston

Very happy with the experience. The Royston staff are always friendly, helpful and offering great service. Reviewed on: 22nd June 2026

Very pleased with the service that I have received

Very pleased with the service that I have received from Caroline at Royston today. She explained everything to me. Very happy as she made the whole process simple! Reviewed on: 22nd June 2026

Saw Caroline in the Royston branch

I have saved with Saffron Building Society for many years. I have always received very good service. Saw Caroline in the Royston branch Reviewed on: 22nd June 2026

Andy at Ware took his time to go through my options...

Andy at Ware took his time to go through my options and also my application to ensure all was correct, very informative and attentive to my needs to ensure all was done correctly. Reviewed on: 22nd June 2026

Royston staff are very friendly and always helpful.

Royston staff are very friendly and always helpful. Caroline is always lovely. Reviewed on: 22nd June 2026

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