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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6393 reviews)

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4.76

Based on 6,392 reviews, last reviewed 19th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6393)

Excellent service

Excellent service re Members Regular Saver Reviewed on: 12th February 2026

Customer Royston

Always efficient, friendly service Reviewed on: 12th February 2026

Could improve information about available rates.

Operating the account is quite easy,as good as any on=line account. However I was disappointed to find on routinely checking my balance that there was now available a new account identical in access to the current one I have with a higher interest rate. Reviewed on: 12th February 2026

great service by great knowlegeable people

great service by great knowlegeable people Reviewed on: 12th February 2026

Always received excellent service

Always received excellent service Reviewed on: 12th February 2026

Steve j saffron

Competitive rates and excellent customer service.Friendly staff at all of the branches I have visited Reviewed on: 12th February 2026

Excellent service, and the staff are friendly and kn...

Excellent service, and the staff are friendly and knowledgeable Reviewed on: 12th February 2026

Brentwood branch staff are very good.

Brentwood branch staff are very good. Always explain things and very helpful Reviewed on: 12th February 2026

Fast and efficient.

Fast and efficient. Better software than some providers. Reviewed on: 12th February 2026

Excellent customer service

I found their customer service really good in that I got through almost immediately, and the adviser was both professional and dealt with the matter very quickly. I also found although savings ranges are not top of the pile they are competitive. Reviewed on: 12th February 2026

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