Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6711 reviews)

View other Saffron Building Society products

4.83

Based on 6,706 reviews, last reviewed 3rd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Fast and efficient customer service and found the ad... Fast and efficient customer service and found the advisor personable and helpful Reviewed on: 3rd June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6711)

Very friendly and personal touch

Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026

Excellent customer serrvice when visiting branch in...

Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026

The most patient and fabulous staff at Royston branch

The two assistants were fabulous, we had trouble with our online accounts, they were so patient and helpful, we were still being helped after the branch had closed, cannot believe how great they were at Royston Branch Reviewed on: 9th April 2026

Easily solved query, quick answer time on chat

Easily solved query, quick answer time on chat Reviewed on: 9th April 2026

Very Helpful .

Very Helpful , I spoke to Matt initially , and then Sophia , who couldn't have been more helpful , she was happy to wait on the line to ensure that I was able to log on to my account on line and advised me that I could call for assistance if I needed it Reviewed on: 9th April 2026

I had to telephone Saffron about the accounts I held...

I had to telephone Saffron about the accounts I held for my three grand daughters. I also wanted to open a new account for our 4th grand daughter who is 3 months old. There had been some errors made by Saffron on transactions made. I spoke to Zoe . She was brilliant and a credit to herself and a Saffron the way she sorted the errors out, her friendly, courteous and professional manner. Reviewed on: 8th April 2026

Excellent customer service

Zoe was very knowledgeable about the ISA that was maturing this month. She was able to speak about what I could do next including running through new ISAs and accounts available. She was very friendly and approachable. Reviewed on: 8th April 2026

Opening of new account

Found customer service on chat and over the phone very good. Had to phone to find out what was happening with our new account as we needed to provide additional information. The gentleman found our account had now been approved and he completed the opening of the account over the phone. This enabled us to login to our new account immediately. Reviewed on: 8th April 2026

Amazing customer service via the chat.

Amazing customer service via the chat. Lewis Hemingway was a massive help. Very efficient Reviewed on: 8th April 2026

Always helpful and friendly.

Always helpful and friendly. They knowledgeable staff, have been a member for many many years! Reviewed on: 7th April 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday Saver
from Barclays 4.57 from 140 reviews
Savings
from Harpenden Building Society 4.22 from 443 reviews
Fixed Rate Account
from Aldermore 4.46 from 15 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.73 from 1054 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub