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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,392 reviews, last reviewed 19th Apr 2026
97% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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9%
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2%
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Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026
Pelicia P's avatar
Pelicia P

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6392)

Friendly, helpful team always put the customers need...

5
Friendly, helpful team always put the customers needs first, nothing is too much trouble. They always make for a pleasurable experience and offer solutions to problems Reviewed on: 12th February 2026

Great experience

5
Excellent service friendly and very helpful people Reviewed on: 12th February 2026

Excellent customer service.

5
Excellent customer service. Funds transfer confirmation received from Saffron with in ten minutes, which puts the customer's mind at rest. Again VERY grateful for the service provided. Reviewed on: 12th February 2026

Actually able to visit a branch with real life staff...

5
Actually able to visit a branch with real life staff who can advise you Reviewed on: 12th February 2026

The app is easy to use and I can easily access my mo...

5
The app is easy to use and I can easily access my money. Also visited branch to print statements and they couldn’t be more helpful Reviewed on: 12th February 2026

Fixed term regular saver

3
The rate on the fixed term regular saver at 3.7% is poor compared to others (Halifax at 5.5% and First Direct at 7% as examples). There is no facility for regular transfers from the variable term saving account so they have to be made manually every month. Reviewed on: 12th February 2026

Could do better, much better

3
Deposits , once matured should by default go into the best instant access account available not some derisory default account . Rates generally are low but service is good . Reviewed on: 12th February 2026

Quick and easy to open a new product on-line.

5
Quick and easy to open a new product on-line. Reviewed on: 12th February 2026

Good rates, good products and friendly staff.

5
Good rates, good products and friendly staff. The new app works well and is easy to use. It is a pity their ISA'S don't pay interest out monthly as we rely on savings to provide income. Reviewed on: 12th February 2026

Excellent service

5
Excellent service re Members Regular Saver Reviewed on: 12th February 2026
Robert A's avatar
Robert A

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