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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6706 reviews)

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4.83

Based on 6,706 reviews, last reviewed 3rd Jun 2026

48% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Fast and efficient customer service and found the ad... Fast and efficient customer service and found the advisor personable and helpful Reviewed on: 3rd June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6706)

Ethical, easy savings earning decent interest.

Ethical, easy savings which earn a decent interest. What more could anyone ask :) Reviewed on: 20th April 2026

Always very helpful staff and good savings rates

Always very helpful staff and good savings rates Reviewed on: 20th April 2026

Nice to get hold of in branch humans on the phone th...

Nice to get hold of in branch humans on the phone that know what they are talking about. I will be moving more of my childrens accounts here. Reviewed on: 20th April 2026

Dependable & Trustable

Friendly helpful staff favourably comparable savings rates, local firm giving instant advice if ever needed, not always possible online, invaluable for older customers, also in some some instances means not.having to rely on postal services Reviewed on: 20th April 2026

The staff was extremely helpful and provided an exce...

The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Very professional and 100% helpful in Haverhill bran...

Very professional and 100% helpful in Haverhill branch, everything was very easy to do when opening an account Reviewed on: 16th April 2026

online chat service

I used the online chat service and was dealt with by Lewis Hemmingway who was very helpfull and resolved my probem very quickley Reviewed on: 15th April 2026

Efficient, friendly and easily accessed

Efficient, friendly and easily accessed Reviewed on: 15th April 2026

Competitive interest - great customer servicec..

Whilst offering competitive interest rates is a major draw, another major factor in deciding to invest with Saffron is the quality of its customer service. Unhurried, patient, friendly are just three words that best describe my personal experience. Reviewed on: 14th April 2026

They really care - Personalised friendly service

It was a really lovely phone call, Zoe listened to my problems and helped me easily with my issue with logging on to my account and created the documents I needed, whilst giving a really personalised experience. She was genuinely interested in my situation and helping me and it felt like talking to a friend, I’m really pleased with the service. Reviewed on: 14th April 2026

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