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Saffron Building Society: Savings reviews

4.85
Based on 7,540 reviews, last reviewed 2nd Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Members month - experience in September 2026 at Audl... Members month - experience in September 2026 at Audley End - excellent. And hosts from Saffron BS excellent too - Nathan and Matt! Reviewed on: 2nd October 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7550)

Online chat with Angelina.

5
Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed my account type for me so that I get a better interest rate and do not need to change my standing order. Excellent information and customer service. Many thanks, Angelina Reviewed on: 19th August 2026

Sarah Dexter

5
Spoke to Sarah today regarding moving money from E-saver account to bonus account, very helpful, no rush excellent service. Reviewed on: 19th August 2026

Bishops Stortford have extremely helpful staff, who...

5
Bishops Stortford have extremely helpful staff, who go above and beyond what you would expect! Reviewed on: 19th August 2026

Nicole was extremely helpful

5
Nicole was extremely helpful and a pleasure to deal with Reviewed on: 19th August 2026

Debbie was brilliant helping me this afternoon in Ro...

5
Debbie was brilliant helping me this afternoon in Royston. Reviewed on: 18th August 2026

Knowledgeable and polite

5
Jodie knew your products and helped me decide the way forward very quickly,made the call very positive and straight forward. Reviewed on: 18th August 2026

A lovely building society that I've been using for y...

5
A lovely building society that I've been using for years and it's always so helpful Reviewed on: 18th August 2026

Lovely staff in Royston.

5
Lovely staff in Royston. The face to face interaction is perfect for the older generation who like the personal touch. I know all the team - especially Debs. Reviewed on: 17th August 2026

Thanks for all the help Angelina much appreciated op...

5
Thanks for all the help Angelina much appreciated opening my new ISA's today. Reviewed on: 14th August 2026

Stunningly quick & efficient service - thank you!

5
I messaged Saffron BS regarding closing my Savings account & transferring the balance to my current account at 10.45 today. By 10.56 Finley in the Halsted branch had carried out my request & confirmed by email. This is a stunningly quick & efficient turnaround - thank you so much! Reviewed on: 14th August 2026

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