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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6393 reviews)

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4.76

Based on 6,392 reviews, last reviewed 19th Apr 2026

97% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

The staff was extremely helpful and provided an exce... The staff was extremely helpful and provided an excellent customer service. Reviewed on: 19th April 2026

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6393)

Good Professional Service

I am happy as I have no issues, the service is good and resolve any issues that i may have professionally. The rates are good and it is value for money Reviewed on: 12th February 2026

Helpful people on the other end of a phone.

Helpful people on the other end of a phone. Good rates. Good commuincation. Reviewed on: 12th February 2026

Satisfaction

Friendly, welcoming understanding of both queries and requirements Reviewed on: 12th February 2026

Excellent Braintree branch.

The staff at the Braintree branch are fantastic Reviewed on: 12th February 2026

Saffron building society review

Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

My enquiry was dealt with speedily and politely.

My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

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