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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6712 reviews)

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4.83

Based on 6,712 reviews, last reviewed 4th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Tina was very knowledgeable and helpful in Haverhill... Tina was very knowledgeable and helpful in Haverhill branch Reviewed on: 4th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6712)

Sophia Nuttal helped me

Sophia Nuttal helped me sort my isa today and she was very patient and polite even tho I'm sloww at this sort of thing - thanks Sophie! Reviewed on: 31st March 2026

really good appointment with Andy, he's helped me un...

really good appointment with Andy, he's helped me understand my finances alot better, giving me options for accounts to help my goals of saving for Driving Lessons and a Car eventually. Reviewed on: 31st March 2026

Very good service Rapid responses and good website

Very good service Rapid responses and good website Reviewed on: 31st March 2026

Wanted advice on opening an ISA and transferring an...

Wanted advice on opening an ISA and transferring an ISA and the member of staff was very helpful. Reviewed on: 31st March 2026

Service always good in branch.

Service always good in branch. Polite and welcoming. Show of care. Please consider a Chelmsford branch Reviewed on: 31st March 2026

Zoe was great, helpful and professional

Great to be able to talk to a kind professional human being and not and ultimate AI robotic voice, Zoe was really helpful and nice, the whole process is Reviewed on: 31st March 2026

Great customer service

Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026

I appreciate the friendly knowledgeable staff in a c...

I appreciate the friendly knowledgeable staff in a convenient local location. Reviewed on: 30th March 2026

Excellent Service - Exceeding All Expectations!

I believe Kay exceeded expectations on a long and involved issue, followed through to resolution and went over and above with a phone call to check the issue was resolved to my satisfaction and that I was happy with the outcome. Reviewed on: 30th March 2026

I was most impressed by the helpful and useful advic...

I was most impressed by the helpful and useful advice I received Reviewed on: 28th March 2026

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