Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3791 reviews)

View other Saffron Building Society products

4.52

Based on 3,791 reviews, last reviewed 6th Feb 2025

27% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Locked Account Had managed to lock my account . Spoke to Kendra Coady - Gleeson who managed to re - activate the account and solve my problem . She was Knowledeable ... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3791)

Review of the Saffron Building Society, Savings:

Mutuality should be supported!

I live in Bedford. Our mutual building society was subsumed into a PLC bank long ago. Saffron and Cambridge BS are the only local mutuals left in the area. I encourage everyone ectonsupirt them Reviewed on: 11th December 2024

Conveniently positioned in the high street.

Conveniently positioned in the high street. Comfortable, pleasant office. Selection of savings to choose from depending on the length of time you tie up your money. helpful and pleasant staff. Reviewed on: 21st October 2024

The staff at Saffron are lovely

The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

All Excellent!

All Excellent! No complaints. Good service. Reviewed on: 21st October 2024

welcoming customers who don't do online banking

Easy to contact by phone, competitive interest rates and you still have accounts that can be opened/managed by post and phone. Thank you very much Reviewed on: 21st October 2024

Visited Royston branch all the staff are brilliant a...

Visited Royston branch all the staff are brilliant and really care about their customers Reviewed on: 21st October 2024

Savings account

Customer service was speedy and efficient. Reviewed on: 21st October 2024

Trainees

We have been with Saffron for very many years (when it was Herts &Essex) and have always been pleased with the personal service we receive (sadly lacking in other establishments) The only point we would make on our last visit is that both cashiers (although extremely polite, helpful, etc) were both under training with no one else at the desk with them. If they required assistance they had to leave their posts and go into the back offices. We realise everyone has to start and be trained in a job but it would be better to have at least one qualified assistant at the front at all times Reviewed on: 21st October 2024

Products reaching maturity

Staff in branch are l always very helpful. I am however disappointed that it seems you no longer send out information and forms for products that are reaching maturity, instead just send an email. I would prefer to still receive forms by post please. Reviewed on: 21st October 2024

Transfer

I called to transfer some money, excellent service and straightaway.. Would it be possible to have this option in the Saffron app? Reviewed on: 21st October 2024

Quick and easy to deal with

Quick to answer my calls and efficient and knowledgeable staff. Reviewed on: 21st October 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Chetwood Bank 4.63 from 721 reviews
Savings
from Bradford District Credit Union 4.88 from 394 reviews
Fixed Term Savings
from RBS 2.75 from 3 reviews

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub