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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3879 reviews)

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4.53

Based on 3,879 reviews, last reviewed 21st Feb 2025

40% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Great customer service from Ian today Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party b... Read more Reviewed on: 21st February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3879)

Review of the Saffron Building Society, Savings:

.Survey reply

Good customer care service. Questions and queries answered quickly and efficiently Reviewed on: 28th April 2024

Saffron Walden serves me well and all the staff are...

Saffron Walden serves me well and all the staff are very welcoming. Reviewed on: 20th February 2025

Saffron Review

Laruryn was extremely helpful this morning and talked me through getting my account accessed on line and changing my childs account into another high interest reg saver. Reviewed on: 20th February 2025

The banks have always provided good customer service...

The banks have always provided good customer service to my needs at all times. Reviewed on: 20th February 2025

Very friendly in Saffron Walden and the call center.

Very friendly in Saffron Walden and the call center. Always have a laugh. Reviewed on: 20th February 2025

Conversation with Stacey Frisenda

I spoke this morning with Stacey Frisenda about my savings and the service she provided myself with was excellent leaving me to to get on with things today in the knowledge that she had taken care of what I wanted to achieve from my contact today all done with nothing more for me to do, excellent service thank you. Reviewed on: 20th February 2025

Lyn was polite and helpful guided me through all my...

Lyn was polite and helpful guided me through all my options Reviewed on: 19th February 2025

Freddie Star of the Day

Freddie was polite, efficient and kind. He listened to my enquiry and gave good advice. Reviewed on: 19th February 2025

Saffron Walden staff are charming.

Saffron Walden staff are charming. The branch is always clean and modern looking. Reviewed on: 19th February 2025

Saffron Walden staff is amazing!

Every time I visit the branch the staff are always so lovely and greet me with warm smiles. They always answer queries and very accommodating Reviewed on: 19th February 2025

I love Saffron

I had a wonderful experience in Saffron, everyone was friendly and Emily was great. Reviewed on: 19th February 2025

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