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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.6 (4173 reviews)

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4.58

Based on 4,173 reviews, last reviewed 7th Apr 2025

304% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Last minute opening an Isa Last minute opening an Isa, ran into a technical problem, resolved with telephone and email help from your Nicola Carey. Really excellent experience o... Read more Reviewed on: 7th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4173)

Review of the Saffron Building Society, Savings:

Very helpful

I spoke with a very helpful person who helped to get me logged into my account Reviewed on: 2nd April 2025

I called for some help today and the lady I spoke t...

I called for some help today and the lady I spoke to was really helpful. She closed the accounts I don’t need and combined all my savings go into one account. She even looked for a better interest rate. Reviewed on: 29th March 2025

Extremely helpful from phone to counter staff

Extremely helpful from phone to counter staff Reviewed on: 29th March 2025

Always receive excellent service at Haverhill branch

Always receive excellent service at Haverhill branch Reviewed on: 29th March 2025

Always had excellence service in Haverhill.

Always had excellence service in Haverhill. Reviewed on: 29th March 2025

Very good experience and helpful

Very good experience and helpful Reviewed on: 29th March 2025

Caroline at Royston branch changed my e saver to mon...

Caroline at Royston branch changed my e saver to monthly interest. Her service was very helpful. Reviewed on: 29th March 2025

First class friendly and helpfull service

First class friendly and helpfull service Reviewed on: 29th March 2025

Extremely helpful and straight forward

Kendra was extremely helpful, even ringing back when we got cut off! She set out clearly what my options were and assisted in getting all the changes sorted out on the phone, making some really helpful suggestions. Reviewed on: 28th March 2025

Serving Local People

Love it that it is local and Has customer friendly opening hours. Value face to face service and can talk to lovely people. Staff always efficient kind and helpful. Any questions fully explained. Use Saffron Building Society for savings and investment now rather than Bank. Reviewed on: 28th March 2025

Fantastic Customer Service

I wanted to check on my Regular Saver which had matured. I was given advice re the various options available to me and chose what I considered to be the best for my needs. Kendra was extremely helpful and answered all my questions. Reviewed on: 28th March 2025

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