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Saffron Building Society: Savings reviews

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4.70
Based on 5,467 reviews, last reviewed 2nd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026
Richard W's avatar
Richard W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Savings Review

5
Unfortunately, I cannot remember the name of your staff member, although she has been employed at Saffron for some time and always remembers my name as soon as she sees me. Great service, as usual and very helpful too. Reviewed on: 15th November 2022
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Saffron Member

Savings Review

4
Quicker service at the counter especially when paying in cheques. The machine seem slow. Reviewed on: 15th November 2022
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Saffron Member

Savings Review

4
No Reviewed on: 15th November 2022
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Saffron Member

Savings Review

5
Excellent, helpful and friendly, knowledgeable Reviewed on: 15th November 2022
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Saffron Member

Savings Review

5
It’s reassuring to be able to discuss matters face to face Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
The ware team are always very welcoming and a great bunch of people Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Long wait on hold to talk to an advisor/ operator. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Everything- an example of how Customer Service should be delivered Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Nothing I am very impressed this is my first experience with sbs and the service I received made me pleased I have started banking with you Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
always a friendly atmosphere in branch Reviewed on: 14th November 2022
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Saffron Member

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