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Saffron Building Society: Savings reviews

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4.70
Based on 5,467 reviews, last reviewed 2nd Jan 2026
6% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026
Richard W's avatar
Richard W

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5468)

Savings Review

5
Customer service excellent. Savings rates not really great.Aware will only get £11 interest after 12 months but like being a customer of Saffron and did save a lot on one of Rewards with Vision Express Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
Very calm & professional Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Over many years your staff have always been patient and business-like. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Happy to see customers face to face, use cheques & not push for online transactions. Unlike the Halifax who couldnt give us a face to face appointment before January & actively encourage you to open accounts online. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Very polite and helpful Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Took time and patience in helping to unlock password. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Staff are always friendly and helpful. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
It is a friendly experience with every one trying to deal wth customers as quick as possible without anyone feeling rushed out the door Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
I was very pleased how quickly I was able to get through and speak to someone on the telephone. Reviewed on: 14th November 2022
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Saffron Member

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