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Saffron Building Society: Savings reviews

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4.70
Based on 5,466 reviews, last reviewed 31st Dec 2025
2% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

the personal touch I Had some queries about some savings accounts and Zoe was able to help with these. Setting up an online account didn;t go so well but this was partly... Read more Reviewed on: 31st December 2025
Peter Evans's avatar
Peter Evans

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (5466)

Savings Review

5
I always prefer to deal with a human being rather than press buttons on a screen. (See also below.) When withdrawing cash I would prefer to have a cheque to pay in to a bank. No bank in Ware now. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
I received a clear, speedy and helpful response Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Very efficient Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Any dealings we have had so far have been better than the other remaining banks in the area. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
I was calling to close an savings accounts for my children, as I found a 2% increase elsewhere. You can improve by having a competitive rate of savings. Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Rang a few times & phone was answered speedily! Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Excellent service Reviewed on: 14th November 2022
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Saffron Member

Savings Review

4
Just acknowledge customers who are waiting, and don’t engage in long conversations with customers at the counter if others are waiting Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
As it stands nothing - please do not bring in a text chat service, I believe it is so much better to talk on the phone it is often quicker and less likely to be misinterpreted Reviewed on: 14th November 2022
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Saffron Member

Savings Review

5
Friendly, helpful, face to face local service. Reviewed on: 14th November 2022
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Saffron Member

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