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Saffron Building Society: Savings reviews

4.76
Based on 6,362 reviews, last reviewed 31st Mar 2026
109% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Sophia Nuttal helped me Sophia Nuttal helped me sort my isa today and she was very patient and polite even tho I'm sloww at this sort of thing - thanks Sophie! Reviewed on: 31st March 2026
p j t's avatar
p j t

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6362)

Savings Review

5
- thankfully answered by a person - not machine - no need to provide personal info at all - as general query that all staff should have been able to answer Reviewed on: 7th August 2023

Savings Review

5
One is never kept waiting. 6 day opening is preferable to the current truncated system. Good luck with the recruitment drive. Reviewed on: 7th August 2023

Savings Review

4
Very helpful and knowledgeable on maturity of a 1 yr bond. Reviewed on: 7th August 2023

Savings Review

5
There is always plenty of staff at the counter and always very helpful. Reviewed on: 7th August 2023

Savings Review

5
your service cannot be more efficient Reviewed on: 7th August 2023

Savings Review

5
No queue, dealt with efficiently and quickly at the counter Reviewed on: 7th August 2023

Savings Review

5
Everything went very smoothly and I was impressed that I received my account login details in the post the day after opening the account. Reviewed on: 7th August 2023

Savings Review

1
AWFUL SERVICE! NOTHING GOOD ABOUT IT!!! HIGH CALL VOLUMES SO WAITING TO SPEAK TO AN ADVISER MORE THAN 38 MINUTES AND STILL WAITING. ALSO EMAILED YOU ON 2 AUGUST AND NO RESPONSE RECEIVED. UNACCEPTABLE SERVICE WHICH DOES NOT MEET MY NEEDS Reviewed on: 7th August 2023

Savings Review

5
It is all good, nothing to improve Reviewed on: 7th August 2023

Savings Review

5
The ability to walk in without making an appointment & be seen. Reviewed on: 7th August 2023

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