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Saffron Building Society: Savings reviews

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4.76
Based on 6,362 reviews, last reviewed 31st Mar 2026
109% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%

Latest highest rating:

4

Sophia Nuttal helped me Sophia Nuttal helped me sort my isa today and she was very patient and polite even tho I'm sloww at this sort of thing - thanks Sophie! Reviewed on: 31st March 2026
p j t's avatar
p j t

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6362)

Savings Review

5
Many thanks for the chocolates given to me recently and the volunteering initiative is a brilliant idea Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Easy access to the premises but having a card machine to pay in funds would be much more convenient Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
When I first opened an online account I didn't find that the account structure was clearly explained in the website and had to telephone for clarity. However, all of my telephone enquiries have been dealt with efficiently. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
I have only ever contacted you on this occasion, everything was extremely positive and to be honest I can't see how you can improve, I work in customer service and know how much it's valued by customers, 1st class experience. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
It was good to have a competent person able to resolve my problem. However, the wait to be put through was between 15 and 20 mins, which is too long. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

5
Relaxed atmosphere,helpful and knowledgeable staff ,not at all overbearing or trying to push products. Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
Helpful and Friendly phone manner was very good Reviewed on: 7th August 2023
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Saffron Member

Savings Review

4
Nice people on phone. Online needs to improve Inc not relying on snail mail. Reviewed on: 1st August 2023
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Saffron Member

Savings Review

5
This was the second time that I have had to visit the Colchester branch and cannot really find anything tat could be improved. Reviewed on: 29th July 2023
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Saffron Member

Savings Review

5
It’s nice to have face to face contact Reviewed on: 26th July 2023
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Saffron Member

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