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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7217 reviews)

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4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7217)

Help with setting up online access

I have recently opened up a regular savings account for my granddaughter and had trouble setting up the account for online access. I had several phone calls and ‘chats’ online - the staff were all knowledgeable and very helpful and patient in helping me to do what I wanted in the end. Reviewed on: 4th April 2024

My Application was lost and took a long time and sev...

My Application was lost and took a long time and several calls to sort - customer services team were great though Reviewed on: 4th April 2024

Chelsea was extremely helpful to myself and my husba...

Chelsea was extremely helpful to myself and my husband in opening an ISA account, also the lady at the counter was most helpful in assisting me to log in with the app Reviewed on: 4th April 2024

Excellent Building Society

Excellent website and the extra security is appreciated. The interest rate is competitive as well. Reviewed on: 4th April 2024

Excellent service

Telephone query resolved efficiently. Reviewed on: 4th April 2024

Waiting for a response to a query about opening an a...

Waiting for a response to a query about opening an account. Reviewed on: 27th March 2024

Happy days

No comment, apart from I'm a long term customer. That must say something. Reviewed on: 26th March 2024

Wonderful friendly service from people based in the...

Wonderful friendly service from people based in the East of England Reviewed on: 25th March 2024

Question resolved quickly on 2 year fixed rate Cash ISA

I had a question about a 2 year fixed cash ISA which I sent to customer service and the polite and efficient email reply came back the next day. This wasn't a complicated request but the answer came back promptly which was good in my eyes. Reviewed on: 25th March 2024

I'll Impossible password login

Trying to log in after account lock. Your automated password issue is what can only be described as SHIT. You need to separate thr wording from the passcode. Currently, password:is:*"':;!()/-_*¢$¥ every stupid icon that can be found on a keyboard. You need .... password.,..is. .( GAP)...,..(very simple letters) and numbers for those of us over 18 to understand on a mobile phone./ Computer. Reviewed on: 25th March 2024

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