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Saffron Building Society: Savings reviews

4.58
Based on 4,236 reviews, last reviewed 25th Apr 2025
128% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025
Hilary J's avatar
Hilary J

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4236)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

4
I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

Pleasure being served by smiles and efficiency.

5
Pleasure being served by smiles and efficiency. Nothing is too much trouble for Judy Reviewed on: 10th April 2025

Nice to have a local branch still in the Haverhill a...

5
Nice to have a local branch still in the Haverhill area with lots of banks shutting their branches. Staff are always very friendly. Reviewed on: 10th April 2025

Always friendly staff who know me by name.

5
Always friendly staff who know me by name. Ally, Lyn, Sam Reviewed on: 10th April 2025

Good service in Colchester from Bronwen she is alway...

5
Good service in Colchester from Bronwen she is always pleasant and helpful Reviewed on: 10th April 2025

Good experience in Haverhill branch.

5
Good experience in Haverhill branch. Answered my question about online access - thank you Reviewed on: 10th April 2025

Website good, chat n website good , staff in Brentwo...

5
Website good, chat n website good , staff in Brentwood branch excellent. Rates are decent. App could do with an upgrade. Very happy with you so far Reviewed on: 9th April 2025

Friendly staff in haverhill branch.

5
Friendly staff in haverhill branch. Always helpful. Reviewed on: 9th April 2025

Very good information provided about products in Hav...

5
Very good information provided about products in Haverhill branch. We tell our friends! Reviewed on: 9th April 2025

cash at royston and checked my balance

5
cash at royston and checked my balance Reviewed on: 9th April 2025

Lady was very helpful and patient.

5
Lady was very helpful and patient. Reviewed on: 8th April 2025

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