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Saffron Building Society: Savings reviews

4.47
Based on 3,534 reviews, last reviewed 28th Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
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3%
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4%

Latest highest rating:

5

Customer Service Attendance at Colchester Branch to do a bank transfer Reviewed on: 28th November 2024
nick skinner's avatar
nick skinner

Latest lowest rating:

1

Unresponsive service. My wife died in May. Most of our savings were in two ISAs with the Newbury Building Society. When she died, her balance was transferred to my account.... Read more Reviewed on: 21st November 2024
PETER R's avatar
PETER R

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3534)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

4
I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

They Answer the phones quick and ate efficient.

5
They Answer the phones quick and ate efficient. Reviewed on: 4th November 2024

Competitive rates & friendly staff

5
Freddie was very helpful and was able to swap accounts upon maturity. No admin from me required. Marvellous Reviewed on: 4th November 2024

Always professional and friendly service

5
Always professional and friendly service Reviewed on: 4th November 2024

Excellent monthly savings rate!

5
Excellent monthly savings interest rate with a good maximum of £500 permitted per month. Much better than other providers. Was able to benefit from this despite not having to open a Current Account with them, which was a bonus, although initially, I could only invest £50 per month for a year. But still a great deal. They rewarded me for my loyalty, which is very rare these days. Customer service agents are, friendly, and knowledgeable. Response times are very quick if you have any queries, and easy but safe access to online accounts is another added bonus. Highly recommend. Reviewed on: 3rd November 2024

easy mover

5
transfer to new account was very fast over the phone Reviewed on: 2nd November 2024

Always polite, & most importantly on the high street...

4
Always polite, and most importantly on the high street and open to enable proper service in person - rare these days. Reviewed on: 1st November 2024

Excellent Customer service at Colchester

5
Fantastic customer service at Colchester Reviewed on: 31st October 2024

Judy was very helpful and freindly

5
Judy was very helpful and freindly Reviewed on: 31st October 2024

Friendly helpful staff.

5
Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024

Fantastic help. Thanks to Florine, nathalie and kate.

5
Florine, Natalie and Kate were really helpful and patient. I had a really complicated request and with perseverance and patience it all got sorted satisfactorily. Thank you so much. had issue with my sons moving to Australia. Also with a name change on my account. Reviewed on: 30th October 2024