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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4236 reviews)

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4.58

Based on 4,236 reviews, last reviewed 25th Apr 2025

128% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4236)

Review of the Saffron Building Society, Savings:

Society procedures neec to be improved.

I was unable to transfer money from one of my accounts online despite the fact that I operate all my Saffron accounts online. On the telephone, a very helpful member of staff was able to transfer the money to my nominated account but I couldn't. “Clunky” procedures like that certainly detract for the Society’s appeal to me. Reviewed on: 18th July 2024

Very efficient

Telephone was answered straight away and my issue was dealt with promptly and efficiently. Reviewed on: 8th April 2025

Savings Account Enquiry

Stacey was very helpful/informative & resolved my issue efficiently Reviewed on: 8th April 2025

Been with the society since 1991 and everytime I com...

Been with the society since 1991 and everytime I come into the Halstead branch or ring up they're so helpful, kind, understanding. Super friendly and go out of their way to help me with the most complex of queries Reviewed on: 8th April 2025

Last minute opening an Isa

Last minute opening an Isa, ran into a technical problem, resolved with telephone and email help from your Nicola Carey. Really excellent experience overall. Thank you Nicola! Reviewed on: 7th April 2025

I used the telephone number and my questions were an...

I used the telephone number and my questions were answered by a helpful person. Reviewed on: 7th April 2025

On line account opening

I spoke to Kendra today as I was having difficulty setting up and online account. We tried numerous ways and after a long time with the assistance of Kendra we succeeded. Kendra offered infinite patience and was so happy and helpful throughout this task. She was calm, knowledgeable and so so helpful. She was extremely polite and understanding determined to help me open the online account. A credit to your company. Reviewed on: 7th April 2025

Can't recommend too highly

I was having problems accessing my account online, so phoned the 0800 number for help. The phone was answered immediately and offered me two options, of which I chose the first: "Services" I think it was. That line was immediately answered by a very kind and competent person, who sorted out my problems, including the multiple times I entered the wrong password and locked myself out again. Can't recommend too highly. Reviewed on: 7th April 2025

opened isa in Royston and straighforward

opened isa in Royston and straighforward Reviewed on: 7th April 2025

Lyn amazingly helpful knowledgeable and informative

Lyn amazingly helpful knowledgeable and informative Reviewed on: 7th April 2025

OPENED ISA AT ROYSTON BRANCH TODAY

OPENED ISA AT ROYSTON BRANCH TODAY Reviewed on: 7th April 2025

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