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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.58 (3884 reviews)

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4.53

Based on 3,884 reviews, last reviewed 24th Feb 2025

42% increase in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Staff very helpful and did a lot to reassure Staff very helpful and did a lot to reassure Reviewed on: 24th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3884)

Review of the Saffron Building Society, Savings:

super help from advisor, very patient

super help from advisor, very patient Reviewed on: 7th October 2024

Customer service

Spoke to Lauren on customer service counter, very polite and helpful Reviewed on: 17th February 2025

Great customer service both in the branch and over t...

Great customer service both in the branch and over the telephone. Lyn in the Halstead branch very helpful and provided excellent advice. Reviewed on: 17th February 2025

Really helpful staff thank you for your help

Really helpful staff thank you for your help Reviewed on: 17th February 2025

Really helpful staff!

Really helpful staff! Thank you for your assistance. Reviewed on: 17th February 2025

Staff willing to listen and help.

Staff willing to listen and help. Not rushed, polite. Reviewed on: 14th February 2025

Following an issue with our app and making withdrawa...

Following an issue with our app and making withdrawals from it. It was great to ring the help line and get an instant answer from a member of staff and not to be held forever in a queue. The problem took a while to resolve but the member of staff was very attentive and keen to solve the problem. Reviewed on: 14th February 2025

Customer Service

Quick response to enquiries. Easy to speak to a representative without waiting. Reviewed on: 14th February 2025

Great experience every time.

Staff are aways very helpful and knowledgeable. Reviewed on: 14th February 2025

Saffron Walden staff are perfect.

Saffron Walden staff are perfect. Always helpful and a delight to be around. Reviewed on: 14th February 2025

Excellent customer service

Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

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