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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

11% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

I have had savings accounts with Saffron Building So...

I have had savings accounts with Saffron Building Society for over 10 years. I have always found the staff in the branch and on the telephone to be very courteous and helpful, always answering my queries. Reviewed on: 29th January 2025

The branch staff have been so helpful and go that ex...

The branch staff have been so helpful and go that extra mile! Happy to keep my funds here. Reviewed on: 29th January 2025

Emily was my contact and she helped me set up two ac...

Emily was my contact and she helped me set up two accounts, one ISA and an E saver. I couldn't fault her, she explained everything so well and made me feel at ease. With so many banks closing and going online it's refreshing to speak to someone face to face, long may it continue. Reviewed on: 29th January 2025

I had an excellent experience of telephone help.

I had an excellent experience of telephone help from Kendra who gave me plenty of time to explain the things I wanted to know and to arrange to send me all the information I needed. Reviewed on: 28th January 2025

Locked out of online account

Locked out of online account using wrong details guided through the process to get onto account by a patient and understanding costumer services member of staff Reviewed on: 28th January 2025

I visited the ware branch to sort out my accounts I...

I visited the ware branch to sort out my accounts I am hard of hearing and the lady I had the appointment with helped me and explained everything clearly. She made sure I was happy with everything we discussed I left with a better understanding of my accounts Reviewed on: 28th January 2025

Kendra who helped me get on-line was brilliant - thanks

Kendra who helped me get on-line was brilliant - thanks Reviewed on: 28th January 2025

Very friendly staff and likes the face to face with...

Very friendly staff and likes the face to face with all the staff. Reviewed on: 28th January 2025

Very good service

Very good service Thank you for the service Reviewed on: 28th January 2025

Crem de la Crem !

Crem de la Crem ! - Please do not change, I prefer talking to a human being and not a computer. Reviewed on: 28th January 2025

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