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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.6 (4171 reviews)

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4.58

Based on 4,171 reviews, last reviewed 7th Apr 2025

302% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

On line account opening I spoke to Kendra today as I was having difficulty setting up and online account. We tried numerous ways and after a long time with the assistance of ... Read more Reviewed on: 7th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4171)

Review of the Saffron Building Society, Savings:

Very polite and helpful everything easily sorted out

Very polite and helpful everything easily sorted out Reviewed on: 1st April 2025

On line account opening

I spoke to Kendra today as I was having difficulty setting up and online account. We tried numerous ways and after a long time with the assistance of Kendra we succeeded. Kendra offered infinite patience and was so happy and helpful throughout this task. She was calm, knowledgeable and so so helpful. She was extremely polite and understanding determined to help me open the online account. A credit to your company. Reviewed on: 7th April 2025

Can't recommend too highly

I was having problems accessing my account online, so phoned the 0800 number for help. The phone was answered immediately and offered me two options, of which I chose the first: "Services" I think it was. That line was immediately answered by a very kind and competent person, who sorted out my problems, including the multiple times I entered the wrong password and locked myself out again. Can't recommend too highly. Reviewed on: 7th April 2025

opened isa in Royston and straighforward

opened isa in Royston and straighforward Reviewed on: 7th April 2025

Lyn amazingly helpful knowledgeable and informative

Lyn amazingly helpful knowledgeable and informative Reviewed on: 7th April 2025

OPENED ISA AT ROYSTON BRANCH TODAY

OPENED ISA AT ROYSTON BRANCH TODAY Reviewed on: 7th April 2025

OPENED ISA WITH CAROLINE AT ROYSTON

OPENED ISA WITH CAROLINE AT ROYSTON Reviewed on: 7th April 2025

Staff were friendly and helpful.

Staff were friendly and helpful. Reviewed on: 5th April 2025

Always friendly and helpful with any queries

Always friendly and helpful with any queries Reviewed on: 5th April 2025

Very impressed with Chat agent Dan.

Very impressed with the efficiency and professionalism with which your Chat agent Dan solved the problem with the Saffron App. Reviewed on: 4th April 2025

Lyn was very helpful and knowledgeable she helped me...

Lyn was very helpful and knowledgeable she helped me get the best deals i could for my accounts Reviewed on: 3rd April 2025

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