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Saffron Building Society: Savings reviews

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4.77
Based on 6,637 reviews, last reviewed 15th May 2026
37% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

zoe collins i have an isa maturing not able to attend in person (in hospital) so phoned excellent service all aspects explaned 10/10 Reviewed on: 15th May 2026
David H's avatar
David H

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6637)

Savings Review

5
Please keep this 0800 service available. Many building societies have dispensed with personal service, even for complex enquiries. Not everyone has technology they can use or in a secure environment. I particularly hate chat bots. Reviewed on: 12th October 2023
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Saffron Member

Savings Review

3
I feel that someone should have been in an office to sit down with me and do the paperwork. Going backwards and forwards to the cashier and having to queue again was not good customer service. Reviewed on: 12th October 2023
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Saffron Member

Savings Review

1
All my contacts with Saffron b/s have been very pleasant and staff tried to be helpful but I still have not been able to open the account. Reviewed on: 11th October 2023
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Saffron Member

Savings Review

5
Your free phone number is a HUGE selling point for me....avoiding 22pence a minute telephone calls. Reviewed on: 11th October 2023
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Saffron Member

Savings Review

4
I'm happy with the experience. I know a lot of people will be too impatient to wait the times it takes to set up a new payee and to transfer money out of a Saffron account, but I'm very patient and appreciate the time, effort and security. Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
Very efficient took all details required and entered onto computer Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
Easy to reinvest maturing fixed rate bond Reviewed on: 10th October 2023
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Saffron Member

Savings Review

5
We like the kids pass book and how it encourages saving and the personal touch of having a real person to assist you, not a machine. Reviewed on: 9th October 2023
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Saffron Member

Savings Review

5
Easy to get through to a real person who was really helpful Reviewed on: 9th October 2023
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Saffron Member

Savings Review

5
He was very helpful and informative Reviewed on: 9th October 2023
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Saffron Member

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