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Saffron Building Society: Savings reviews

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4.77
Based on 6,637 reviews, last reviewed 15th May 2026
37% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

zoe collins i have an isa maturing not able to attend in person (in hospital) so phoned excellent service all aspects explaned 10/10 Reviewed on: 15th May 2026
David H's avatar
David H

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6637)

Savings Review

5
Everyone was very helpful and friendly Reviewed on: 24th October 2023
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Saffron Member

Savings Review

5
fantastic service - did exactly what I needed in a TIMELY competent and friendly way - notably different to the online experience where I waited 10 days for a response. Reviewed on: 24th October 2023
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Saffron Member

Savings Review

1
IT problems should be handled by IT people. it takes you a long time to responds to messages. very poor customer service. do not feel valued for being a good customer Reviewed on: 24th October 2023
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Saffron Member

Savings Review

5
Just keep doing it (although telephony very slow today - took 12.5mins to get to the first option Reviewed on: 24th October 2023
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Saffron Member

Savings Review

5
Was great service Resolved all my queries including transferring an isa. Reviewed on: 24th October 2023
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Saffron Member

Savings Review

5
Nice small friendly office. Wish it were open a bit more often...and wish the drink machine was operating! Reviewed on: 24th October 2023
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Saffron Member

Savings Review

5
Excellent service in Halsted branch. Reviewed on: 19th October 2023
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Saffron Member

Savings Review

5
He was very helpful, although said he had only been there a couple of weeks. Very polite, and wanted to check he was doing things correctly as was first time he had done what I came in for. Reviewed on: 18th October 2023
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Saffron Member

Savings Review

3
Left feeling a bit anxious that transfer would be achieved successfully given lack of confidence of staff member. I have however now received paperwork ,& all OK. Reviewed on: 17th October 2023
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Saffron Member

Savings Review

5
Friendliness and I don't think the service could be improved at the Bishop's Stortford branch Reviewed on: 13th October 2023
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Saffron Member

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