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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7217 reviews)

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4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7217)

Very approachable representative who explained every...

Very approachable representative who explained everything clearly. Was happy to answer all my questions. Reviewed on: 30th May 2024

Savings for grandchildren

I visited to enquire about long term savings for my grandchildren Reviewed on: 30th May 2024

Difficulty setting up new account

Wanted to set up new account with you filled in required data, nothing heard, ended up emailing and calling a number of times over a few weeks to check on progress. I had set up other online accounts with other banks the same day. On the thrid week with the account now set up I did a test transfer before moving £50k over and the account didn't recognise my bank details to get the money back out, I had to phone again and was told they were set up correctly and Saffron staff could see it but there is a glitch in your system which means I can't see it, therefore I can't tranfer my money back. I was told I have to call each time if I want to move my money again until the system is fixed but there was no idea from your staff when the fix was intended to happen but said it had been like this for some time. I then wanted to add another signatory to the account and was told I couldn't now it was set up it was not possible to do. your staff suggested I close the account and open another new one! It had taken me the best part of a few weeks to set up the first - I wasn't very happy so have yet done this. Reviewed on: 30th May 2024

Very helpful and polite staff.

Very helpful and polite staff. Did as requested quickly and efficiently. Reviewed on: 30th May 2024

everyone is friendly.

everyone is friendly. helpful and knowledgeably about the products available Reviewed on: 30th May 2024

Friendly and so far, efficient.

I like the issuing of a pass book - easy to keep track of money Reviewed on: 30th May 2024

It is so nice to speak to someonre

It is so nice to speak to someone and get a understandable reply and assistance Reviewed on: 25th May 2024

Staff are always 100% efficient

Comfortable environment inasmuch that one is able to be seated if there is a queue. Personally I have never had to wait for more than a couple of minutes. Staff are always 100% efficient, friendly and fully versed in all matters relating to my financial requirements. Experiences at Saffron always a pleasure due to the friendly disposition of the staff. Bronwin, Trinity, Lauren and David. Go well you all. Reviewed on: 22nd May 2024

good friendly customer phone service and advise, she...

good friendly customer phone service and advise, she phoned me back to make sure I was able to access my account with the temporary password. Reviewed on: 21st May 2024

Very friendly and efficient

Very easy and efficient to open an account for my mother with POA Reviewed on: 21st May 2024

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