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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Safe with Saga

Safe in the knowledge that my home is insured by a reputable company. Reviewed on: 11th September 2020

Excellent cost effective service

Was looking to change insurers as had been with same one years with no claim but cost kept rising Saga made it so easy and reasonable Checked understanding and kept us informed Reviewed on: 11th September 2020

Easy

Pleasent and friendly staff answered all questions and alot cheaper than my previous insurer Reviewed on: 11th September 2020

Excellent

Helpful and polite customer adviser Reviewed on: 11th September 2020

Good service, economical cover and Good Quality and reliable product

I have compared various insurance policies myself and this one was the most economical. Customer service is second to none! Reviewed on: 11th September 2020

They do what they promise; no ifs and no buts.

ALL the promises were kept, including the price promise; in fact my renewal went down. Reviewed on: 11th September 2020

Good prices

Staff very helpful and competitive prices. Reviewed on: 11th September 2020

Easy to set up

My previous provider’s quote was much higher than last year, so I shopped around and found Saga the best in terms of price and cover Reviewed on: 11th September 2020

Damage to a mobile phone

Although it took longer than expected the repair was paid for efficiently and was unexpected as we didn’t know we were insured for such an accident! Well done Saga Reviewed on: 11th September 2020

Helpful friendly service

Easy website to use and great experience by phone as well Reviewed on: 11th September 2020

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