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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Secure with Saga

Car and House Insurance sorted Very helpful people would highly recommend Reviewed on: 11th September 2020

Car Insurance Renewal

Last year when my my renewal premium was sent to me I thought it was quite high I phoned saga and was pleased to be able to negotiate a reduction Reviewed on: 11th September 2020

Always helpful advisors on the end of a phone

Renewal of policy is easy to follow and very competitive price Reviewed on: 11th September 2020

Good cover

Helpful staff, good cover.. all at a reasonable price. Can now fix costs for 3 years. Reviewed on: 11th September 2020

Quality in all they do! No real contenders.

The reputation of the Saga team always goes before them. I have always found them helpful, honest and enthusiastic even to the point of going the extra mile when needed! That's what defines true dedication. I think that they are the "go-to" people for all services that require real quality. Reviewed on: 11th September 2020

Always available with friendly helpful advice.

My third year with Saga no complaints whatsoever,I shall be re-mewing next year. Reviewed on: 11th September 2020

home and car insurance

I have found that having both building & contents insurance and also car insurance both convenient and cost-effective. Reviewed on: 11th September 2020

High standard services

We had our both/shower system and toilet leakages everywhere the year before last year, water running down from first floor to the ground floor. We called SAGA insurance services. A engineer came next day and detected the location of burst pipe. Although It was a quite big job, involved cutting ceilings and dismantled bath tub, however The job completed in two days we are very pleased the result. Reviewed on: 11th September 2020

They are brilliant worth paying extra for

Friendly staff fast and efficient service. Excellent would recommend Reviewed on: 11th September 2020

Excellent cover and Insurance Policy

Always had good customer and very reasonable and comparative Insurance Premiums for both my Car and Home /Building Policies. Been with SAGA for several years now. Reviewed on: 11th September 2020

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