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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Good price and reliable

Fixed price deals that aren’t too expensive and great cover! Reviewed on: 11th September 2020

Great customer service

Always easy to contact, very fair and are great to keep using Reviewed on: 11th September 2020

Worthwhile Company

We have been with Saga home insurance for three years now and each of those years the premium has reduced. We haven’t had this with previous Insurance Companies as the premium has always been raised. We haven’t had to make a claim yet but the fact that the premiums are going down means we don’t feel the need to look elsewhere for the cover we have with Saga. We have the newsletter that Saga puts out to its customers and I am a member of Saga Possibilities which goes that extra mile in helping to find places to go during the weekdays and weekends. A worthwhile Insurance Company! Reviewed on: 11th September 2020

Easy to check and review

Telephone contacts good and understandable Reviewed on: 11th September 2020

Excellent cover at a good price

I wanted extra cover for some expensive camera equipment included in my house and contents policy. I managed to do this online without any fuss. Cover is good for the premium I paid. Renewed this year without hesitation. Reviewed on: 11th September 2020

Great Service

I have insured both car & home with Saga for quite a few years now and would not choose anyone else as their service and pricing are exemplary Reviewed on: 11th September 2020

Brilliant service

Have been with saga for many years and always been dealt with professionally and claims paid up promptly Reviewed on: 11th September 2020

Excellent service

Recently had my household insurance renewal through and although it was higher than other quotations, after speaking with a Saga representative, she managed to get the renewal cost down very near the other quotations. The service was very efficient and relatively quick as I had telephoned from work. Reviewed on: 11th September 2020

good service at a good price

We have both car and home insurance now with Saga because their prices are very competitive and we feel we can trust them. Reviewed on: 11th September 2020

Secure with Saga

Car and House Insurance sorted Very helpful people would highly recommend Reviewed on: 11th September 2020

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