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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (297 reviews)

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3.87

Based on 297 reviews, last reviewed 4th Mar 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Standard no frills current account. Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (297)

Review of the Santander, Basic Current Account:

Suits my needs

Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

They are so rude, they mess up and don't hold themse...

They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Reviewed on: 4th March 2025

Standard no frills current account.

Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

Good customer service but interest rates well below...

Good customer service but interest rates well below the likes of Kroo Reviewed on: 27th February 2025

Pleasing Experience

Customer services were quick to answers and knowledgeable Reviewed on: 26th February 2025

On the corner or online your choice

I have been a customer of Santander from when they took over Alliance and Leicester paid off my mortgage and several loans along the way had quite a few different accounts and saved with those accounts. The staff and service are first class they have helped and guided the decisions I have made always taking an impartial stance while supplying the information needed, in a changing world stability, security and reliability are what you need Santander have and still do provide that for me. Reviewed on: 26th February 2025

No need to contact

Had no reason to contact them. The app has greatly improved. Reviewed on: 26th February 2025

easy web site and online banking make me feel safe

easy web site and online banking make me feel safe Reviewed on: 26th February 2025

Easy online banking app.

Easy online banking app. and still a branch on my high street Reviewed on: 26th February 2025

Avoid having a bank with Santander

You cannot make payments above £2000. Even if your payment limit it set to higher they will block your account. They make you call them but don’t have authority to unfreeze any account through call so you ultimately have to physically go the bank which closes at 3pm. Horrible services, wasting customers time and not being able to make payments with your own money. Avoid Santander I will be closing my bank with Santander. Unusable services. Reviewed on: 13th February 2025

I have been using my Santander account for 9 years now.

I have been using my Santander account for 9 years now. Security is top notch, and that is very important. Reviewed on: 17th January 2025

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