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Santander: Basic Current Account reviews

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3.95
Based on 305 reviews, last reviewed 22nd Apr 2025
900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
21%
See only 3 star reviews
13%
See only 2 star reviews
3%
See only 1 star reviews
12%

Latest highest rating:

5

. recommended I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025
Sarah S's avatar
Sarah S

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025
James b's avatar
James b
Read all reviews See your review

About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for ...

Santander Basic Current Account reviews (305)

Review of the Santander, Basic Current Account:

My experience with Santander is good,although my dea...

5
My experience with Santander is good,although my dealing are all online,by phone or through the app,I can’t remember the last time I went into a branch. It’s not been in the last five years that I have been in a branch. Reviewed on: 15th April 2024
Susan B's avatar
Susan B

Good customer service but interest rates well below...

4
Good customer service but interest rates well below the likes of Kroo Reviewed on: 27th February 2025
Ben's avatar
Ben

Pleasing Experience

4
Customer services were quick to answers and knowledgeable Reviewed on: 26th February 2025
boki45's avatar
boki45

On the corner or online your choice

5
I have been a customer of Santander from when they took over Alliance and Leicester paid off my mortgage and several loans along the way had quite a few different accounts and saved with those accounts. The staff and service are first class they have helped and guided the decisions I have made always taking an impartial stance while supplying the information needed, in a changing world stability, security and reliability are what you need Santander have and still do provide that... Reviewed on: 26th February 2025
Mike's avatar
Mike

No need to contact

4
Had no reason to contact them. The app has greatly improved. Reviewed on: 26th February 2025
Andrew Scott 's avatar
Andrew Scott

easy web site and online banking make me feel safe

5
easy web site and online banking make me feel safe Reviewed on: 26th February 2025
Dave Hamer's avatar
Dave Hamer

Easy online banking app.

5
Easy online banking app. and still a branch on my high street Reviewed on: 26th February 2025
sophieirmal@aol.com's avatar
sophieirmal@aol.com

Avoid having a bank with Santander

1
You cannot make payments above £2000. Even if your payment limit it set to higher they will block your account. They make you call them but don’t have authority to unfreeze any account through call so you ultimately have to physically go the bank which closes at 3pm. Horrible services, wasting customers time and not being able to make payments with your own money. Avoid Santander I will be closing my bank with Santander. Unusable services. Reviewed on: 13th February 2025
Al's avatar
Al

I have been using my Santander account for 9 years now.

5
I have been using my Santander account for 9 years now. Security is top notch, and that is very important. Reviewed on: 17th January 2025
Jaroslavs's avatar
Jaroslavs

Spoke to a real person

4
Was so good I could speak to a real person very quickly Reviewed on: 22nd November 2024
Justin Maitland-Walker's avatar
Justin Maitland-Walker

Good all-round service.

5
Good all-round service. Happy with the overall account. Reviewed on: 12th October 2024
Andrew K's avatar
Andrew K

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