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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (298 reviews)

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3.88

Based on 298 reviews, last reviewed 7th Mar 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Excellent Banking with Santander I have been with Santander from when they started here. They have always been helpful. They email if they think that something is suspicious on my acc... Read more Reviewed on: 7th March 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (298)

Review of the Santander, Basic Current Account:

Suits my needs

Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

Ease and online banking

I appreciate that this current account is easy to use and if I want to change anything staff are friendly and helpful. I also like the safety measures for their online banking as well as how well set out and easy to view the online banking system is compared to other banks. Reviewed on: 11th February 2017

Great Banking Provider

Great Bank I been with Santander most of my banking life. I had a savings account when they were Abbey National from a early age. I will stay with them and I dont see myself leaving. Reviewed on: 10th February 2017

Basic but sound

Always helpful when there is a glitch in their system. When new software at Santander resulted in my new address not being updated and important bank letters going astray the company offered me financial compensation and a fulsome apology. Reviewed on: 9th February 2017

Good customer care, easy to transfer, no problems experienced

Highly recommend santander for their customer services Reviewed on: 9th February 2017

Reliable

Helpful when face-to-face and queues are usually short too. However they could go above and beyond by offering more services tailored to you,for example emailing new offers o on accounts. Reviewed on: 8th February 2017

Not very good

Gave me an overdraft then demanded it back in full as I was using it too much! Also no interest on my wages and if I used the 123 account then I would earn £3.00 from my direct debits but it would cost me £5.00 for the privilege. Now changing banks Reviewed on: 7th February 2017

Bad service and so much charges

Not happy with them at all , they don't pay you any interest even if you have 10000 on your account but the charge you so much if you use little overdraft.. thieves Reviewed on: 6th February 2017

Basic current account, basic indeed

Basic account, poor interest rates but acceptable for your bog-standard current account. Good service however if you lose your card. Reviewed on: 6th February 2017

fantastic bank

santander has been my bank for over 15 years now,i have a current account a isa and my mortgage with them,customer services are absolutely brilliant,quick to sort out any problems ,i feel very secure with them and trust them 100% Reviewed on: 5th February 2017

Leaving due to no offer of improved account or reason to stay

got this account without looking around, no interest or perks that appeal to me. leaving for a better deal elsewhere where my money can actually do some of the work for me Reviewed on: 4th February 2017

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