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Santander: Basic current account reviews

Name: Basic current account
Rating: 4.12 (331 reviews)

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4.12

Based on 331 reviews, last reviewed 17th Apr 2026

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

20%

13%

11%

Latest highest rating:

5

All the team at Santander Tunbridge Wells are amazing All the team at Santander Tunbridge Wells have been amazing over the last 7 months, helping us to settle a relatives estate. They were always helpful... Read more Reviewed on: 17th April 2026

Latest lowest rating:

2

The current account does everything you need it too... The current account does everything you need it too the main issue is the complete lack of people available to see in branch. By the time you have com... Read more Reviewed on: 16th April 2026

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About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

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Santander Basic current account reviews (331)

Good Good

Good basic account =] with simple to use app and features. Esay to set up and staff very very helpful. Reviewed on: 11th February 2018

Basic Current Account Trustworthy Reliable and Friendly

I have been with Santander for a number of years, and each year I do my financial review and see what's on offer elsewhere. And so far I have found that this basic current account meets my needs and the service is excellent in branch Reviewed on: 10th February 2018

Easy and straightforward

I've had this for years and it's really simple and easy to maintain and the app makes it easier for money going in and out for it to be monitored. Reviewed on: 7th February 2018

Charges on top of charges

I do not recommend Santander at all. They're slow and old fashioned with processing Reviewed on: 5th February 2018

Fantastic

Great bank. Great people. Fantastic service. Reviewed on: 4th February 2018

Easy online banking

I always find using online banking a god send and Santander’s is very easy to use! Only thing I would change is easier log in on iPhone! Reviewed on: 30th January 2018

Free, no hassle bank account

The easy to use mobile banking to manage my finances is a big advantage. I've never had a problem and it helps me to budget without ever having to visit the bank. I don't get time for that. A free current account with no hidden costs. A very good service. Reviewed on: 21st January 2018

Great service

Basic bank account was recommended by Santander for me as I am in a lot of debt having basic account means I cannot go overdrawn which is great for me Reviewed on: 15th January 2018

The best I've used

Easy to manage on computer and phone. User friendly interface enabling easy money transfers. Reviewed on: 5th January 2018

Excellent service

I struggle with debt and Santander have been so helpful I have a basic account which means I can't go overdrawn which is helpful all staff in branch have been so helpful setting up the account Reviewed on: 17th December 2017

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