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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.91 (297 reviews)

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3.87

Based on 297 reviews, last reviewed 4th Mar 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

50%

21%

14%

12%

Latest highest rating:

4

Standard no frills current account. Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (297)

Review of the Santander, Basic Current Account:

Suits my needs

Suits my needs, no fees at all... Had for a few years and they throw lots of great deals at me i.e. low interest loans, credit cards etc so cannot fault! Reviewed on: 22nd November 2019

Good experience with Santander

I am happy with the way they accepted me when I first moved to the UK. Reviewed on: 22nd February 2023

Ok

Ok good bank to use daily and have all money paid in to this account b4 putting in to different accounts Reviewed on: 16th February 2023

Suits my purpose

Like the ease of this account and the mobile app is great! Reviewed on: 16th February 2023

No fuss, simple and easy.

Everything was simple and easy to set up. Basic account for my needs and accommodate people with bad credit rating. Reviewed on: 10th February 2023

Helpful and easy to use

I have been with Santander for just over 9 years now and I have always found them super reliable and always helpful when I've had a problem. Reviewed on: 8th February 2023

Great bank, very professional staff

Staff dealt with my problem efficiently and effectively. Website is easy to navigate Reviewed on: 2nd February 2023

Alright, I guess

Webpage is very unintuitive, but I'm happy that it doesn't have any running costs to have an account. Reviewed on: 1st February 2023

Serves a purpose

Been with them years, overdraft limit is about a third of the money that goes in every month. Wouldn't increase it when we got close to it; didn't even ask what we wanted (when £100 would've been fine). A but disappointed when the opening line of their recorded message is about customers who might be struggling. Reviewed on: 1st February 2023

Great, Basic Account

I needed a separate current account away from my mortgage/current account. No extras or fees but does the job. Recommended! Reviewed on: 1st February 2023

Good

Nice customer relations service Reviewed on: 26th January 2023

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