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Santander: Basic Current Account reviews

Name: Basic Current Account
Rating: 3.94 (305 reviews)

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3.95

Based on 305 reviews, last reviewed 22nd Apr 2025

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

21%

13%

12%

Latest highest rating:

5

. recommended I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025

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About this product

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

Santander Basic Current Account reviews (305)

Review of the Santander, Basic Current Account:

Just what you want from a bank.

I have never had a problem with Santander in the 10 years I have been using them (very much unlike another bank I have used in the past!). They are always on hand to answer your questions and they are very upfront. When they changed my bank account from a graduate account to a basic current account they kept me updated via post regularly and all information was clear and in customer-speak. Reviewed on: 16th February 2016

. recommended

I have recommended the account to my mum and she opened one Reviewed on: 22nd April 2025

The only problem sorted instantly

Just very helpful and the cashback, the only time it failed one quick call and it was sorted on the spot. Reviewed on: 21st April 2025

Reliable bank for current accounts

I find santander to be a reliable bank and I have help current accounts with them for years. In general the accounts with cashback are value for money but I would prefer options for accounts without monthly fees but with some benefits Reviewed on: 18th April 2025

I find the online banking app easy to use and staff...

I find the online banking app easy to use and staff in branch extremely helpful the downside is our branch is one which is to close which is very disappointing Reviewed on: 16th April 2025

Easy to use account, clear fees.

Easy to use account, clear fees. Reviewed on: 11th April 2025

Happy & content

I’ve been with Santander from day one opening an account and have never had an issue or reason to leave. Online banking is easy and handy to use. Would recommend. Reviewed on: 2nd April 2025

Excellent customer service and product

Excellent customer service and product Reviewed on: 2nd April 2025

Excellent Banking with Santander

I have been with Santander from when they started here. They have always been helpful. They email if they think that something is suspicious on my account. I find that an excellent feature that they check my account to stop any fraudulent activity. Their staff either in the branch or over the phone are friendly, knowledgeable and always help to sort out any concerns I may have. Reviewed on: 7th March 2025

They are so rude, they mess up and don't hold themse...

They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Reviewed on: 4th March 2025

Standard no frills current account.

Standard no frills current account. Online banking is easy enough to use. Reviewed on: 27th February 2025

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