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Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.27 (88 reviews)

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1.86

Based on 88 reviews, last reviewed 31st Oct 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

22%

59%

Latest highest rating:

5

No issues Been with Santander for business since 2007 and had no issues and zero fees Reviewed on: 11th April 2023

Latest lowest rating:

1

Steer Clear This bank has froze my account several times, most recently on payday for the staff. It then takes hours to get this unlocked. I sent details required... Read more Reviewed on: 31st October 2024

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About this product

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other business owners to learn more about the account.

Find out why customers chose the Santander Business Current Account and learn more about the sign-up process. Find out what features the mobile banking app has. Read about genuine experiences with the customer service team to learn how swiftly Santander solves its customers’ concerns. All of this and more can be found in our Santander Business Current Account reviews.

If you do your business banking with Santander, share your experience with others on Smart Money People. How long have you had your Business Current Account and have you been satisfied so far? What is your favourite feature of the account and is there anything you feel could be improved? Have you encountered any issues with the account, and if so, how well did Santander resolve them? Would you recommend the account to other business owners? Whether good or bad, write an honest Santander Business Current Account review today. Together, we can help people like you make better financial decisions.

Santander Business Current Account reviews (88)

Review of the Santander, Business Current Account:

Locked out of account, with no explanation

Both my husband and I were locked out of accounts. First my business accounts, then 2 weeks later our joint accounts. Bounced between service teams who knew nothing. The CEO's executive team did not even respond in the promised time frame and no one knew whey there was a lock. My husband had to provide rafts of business statements for a personal account (each one costing, as it needed his accountant to provide). Service was beyond appalling. Reviewed on: 5th October 2024

Very helpful and totally professional.

I went to the Blackburn branch this morning re a Banker's Draft. The gentleman at the desk was extremely helpful and directed me one of his colleagues. The lady was very helpful and did her best to solve my problem. In the past, I've had an odd not so good experience but today, the way I was treated and the dedication displayed by the team was sheer professionalism. Reviewed on: 21st March 2017

Santander business banking

Online banking isnt great, and could be improved. Reviewed on: 10th February 2017

Unhappy with being told I cannot pay in over the counter

I have a business account which I pay £12 per month to have and recently was told I am not allowed to pay in my cash over the counter from now and have to pay it in the cash machines , I'm annoyed as it more often than not takes a while or eats the notes and then a staff member has to be called to sort it or open the machine . I asked how I can pay coins in and their answer was pay in at the post office . I also have a 123 account along with a credit card . I would like to know what I'm being charged £12 a month for if they are not giving me s service . I'm definitely going to leave and open accounts at another bank . I'm doing my research at the moment for good deals . Reviewed on: 5th February 2017

A good change!

Went in to open a current account, came out with an account and an appointment to talk about our business account! They have an account manager at my local bank, can contact her with any problems/questions we might have, we were kept in the loop about everything while changing our bank. All staff have been very helpful and couldn't be more pleased with the service we have received! Reviewed on: 2nd January 2017

Great for small businesses

Really good for small businesses - zero bank charges as long as you don't need to write / lodge a lot of paper cheques. I run two businesses and both use these - never had any problems. Reviewed on: 17th November 2016

Pathetic and antiquated

Today I told Santander to cancel my business account application for a multitude of reasons, but here are the main points: *Told online application takes 3 business days *Applied on the 31st July online. Was emailed 4th August requesting more identification but this all had to be by post. *Also needed a cheque from my bank account to the business bank account. Haven't had a cheque book for 13 years, additional delay in ordering one. *Send documents away 23rd August *Hear nothing. *Phone on the 13th September - informed their service levels have slipped and it will be 15 working days *Hear Nothing *Phone on the 26th September, told there is still a queue and I'll recieve an email soon. *Receive email on 28th September telling me one of my of my documents can't be accepted due to the spelling of my first name, and the other isn't acceptable but no reason is given. *Tell them to cancel and stick it. Honestly, a waste of two months. Also, when I phoned for progress reports, I was often told everyone was too busy so I should call back later. Didn't even get to open the account - dread to think what they'd of treated me like as a customer Reviewed on: 28th September 2016

No hassle!

I have a business account with Santander which I use most days. They have been very supportive over the years and the staff in the bank and so helpful and understanding. I have an overdraft which doesn't coast a fortune and I can manage my account on line with no hassle. Reviewed on: 28th March 2016

Simple and Perfect (them, not me!)

Becoming self employed at the start of this year was a little daunting. I tried to apply for business bank accounts from 2 very well known High Street Banks and quickly became bogged down in the paperwork - as a beginner I couldn't even understand some of the questions! They had no-one to help me and, frankly, didn't seem interested in my business. Then I decided to try Santander. Their online application was quick, easy, jargon-free and stopped me feeling like I'd failed before I'd even started! Since opening the account with them, it has been plain sailing all along. Staff in the local branch bend over backwards to help me and I'm seriously considering changing all of our personal bank accounts to them in the near future. Thank you Santander for your kindness and for not making me feel like a complete idiot! Reviewed on: 19th February 2016

Uncomplicated

Santander has very favourable conditions for new startups (particularly zero account fees). The services are easy to use. One thing that would make it better is more business planning / financing advice. Reviewed on: 16th February 2016

Penny pinching

I have been with Santander for a number of years. Their business bank account was good value as they don't charge a monthly fee - a necessity for small businesses. However, very disappointed that they have stopped awarding monthly interest (now 0%)!! This is the same for their sister company Cahoot. Will likely switch companies now as I don't agree that banks (that make billions every year) can make money off my money and not give out any interest. Reviewed on: 12th February 2016

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