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Scottish Building Society: Mortgages reviews

4.65
Based on 347 reviews, last reviewed 3rd Feb 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
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2%
See only 1 star reviews
1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

5
Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Mortgage was approved and went through without any problems

5
Once mortgage was approved all paperwork came explaining payment details, did not experience any issues and was dealt with professionally. Reviewed on: 26th April 2023

Great service

5
Very helpfully, Often calling to see if anything could be done. Reviewed on: 21st April 2023

Highly recommend

5
We have been mortgage customers for around 14 years. We have always received excellent service. We are treated fairly and as individuals. I have always felt valued. Any requests have been dealt with promptly and to our satisfaction. I trust the Scottish Building Society and would highly recommend. Reviewed on: 13th April 2023

Helping people in Scotland and North England with biggest purchase

5
Personal, flexible and putting customer and broker at heart of everything they do Reviewed on: 31st March 2023

Best Building Society

5
Excellent provider of savings and mortgage products Reviewed on: 31st March 2023

Excellent Customer Service

5
Real people with human decision making, need to speak to the same person throughout what can be a stressful time, not a problem to the excellent staff at SBS. Reviewed on: 31st March 2023

Excellent customer service and support

5
SBS are excellent to deal with, whatever the query or problem, they are always happy to support. Reviewed on: 30th March 2023

Excellent

5
everything was dealt with quickly and smoothly Reviewed on: 29th March 2023

Bespoke Service

5
Scottish Building Society are a;ways quick in their response and their bespoke service means you can speak with them on a case by case basis. They have competative products Reviewed on: 23rd March 2023

Great service- quick response

5
Mortgage offered quickly and without fuss Reviewed on: 23rd March 2023

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