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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (381 reviews)

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4.80

Based on 381 reviews, last reviewed 13th Jun 2026

250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

17%

Latest highest rating:

5

All staff friendly and helpful and welcoming All staff friendly and helpful and welcoming Reviewed on: 13th June 2026

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (381)

Straight-forward

Our switch to SBS was sitraight-forward and all dealings with the society have been very easy. We asked to change the date of our payments and it was dealt with straight away with no fuss. Reviewed on: 7th June 2023

Experience with SBS

Very efficient service. Mortgage settled very quickly and without fuss. Reviewed on: 6th June 2023

Easy process and hassle free

Everything about or remortgage to SBS was easy and hassle free. The app worked great for sharing docs and carrying out ID checks and everything went to plan on time. Great experience. Reviewed on: 6th June 2023

Very easy transaction of switching mortgage over.

Very straightforward by advisor, client, and Scottish Building society Reviewed on: 6th June 2023

Excellent customer service

Fantastic customer service from the agent Peter who helped us with our mortgage. Clear explanations and he made the process very easy for us. Reviewed on: 18th May 2023

Scottish Building Society Branch Review

Good rates, and good personal service. The due diligence was very detailed and came (though the broker) in numerous pages. Reviewed on: 17th May 2023

Good customer service

A good service experience overall Reviewed on: 16th May 2023

Great customer service

Second mortgage with SBC problem free kept well informed throughout application. Competitive rates. Reviewed on: 16th May 2023

Good servicel

Although dealt with by a broker no problems at all Reviewed on: 15th May 2023

Good service

SBS provided a good service when this mortgage was arranged recently, a much easier process than when I first had mortgages with other providers 3 decades ago. The app was useful and worked well. Reviewed on: 15th May 2023

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