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Scottish Building Society: Mortgages reviews

4.64
Based on 347 reviews, last reviewed 3rd Feb 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
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4%
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2%
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1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (347)

Great service- quick response

5
Mortgage offered quickly and without fuss Reviewed on: 23rd March 2023

Excellent service from BDMs

5
BDMs are helpful and respond quickly to queries. Reviewed on: 23rd March 2023

Fantastic lender to use

5
It always feels personal when you use SBS, all the way down the line, from first contact with Alex right through to the Underwriter. You know they are not following a "script" and actually look for ways to lend (rather than putting obstacles in front of themselves). And afterwards, the client is always happy. Reviewed on: 23rd March 2023

Great lender and service

5
A lender that will consider all applications and try to find a suitable outcome. Reviewed on: 23rd March 2023

Great

5
Great service and competitive rates Reviewed on: 23rd March 2023

Great service

5
SBS service levels are first class their BDM's are knowledgable and very supportive. Reviewed on: 23rd March 2023

Excellent

5
Wonderful customer service form BDM's Reviewed on: 23rd March 2023

Great business

5
I have worked for The Society now for three years and in this time have found the team to strive for the highest levels of customer service both for our direct customers and mortgage brokers. Reviewed on: 23rd March 2023

Remortgaging

5
I was recommended to SBS and was very pleased with the clear and straightforward responses and information received. The product information and application document was very clear which made the whole process very straightforward. The completion and setting up of DD etc went without a hitch. I would recommend SBS. Reviewed on: 23rd March 2023

Problem free remortgaging

5
Having been recommended to the SBS I was impressed with the helpful and efficient handling of my enquiry through to offer and completion of the remortgaging process. All communications were very clear and helpful. I would definitely recommend SBS to others. Reviewed on: 23rd March 2023

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