Smart Money People Logo

Scottish Building Society: Mortgages reviews

4.64
Based on 347 reviews, last reviewed 3rd Feb 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Review Scottish Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Scottish Building Society Mortgages reviews (347)

A fairly positive experience

3
A lot of issues in satisfying the society in relation to my wife’s and my pensions. Certainly in relation to my pension. The required information was in the public domain, however the specific detail was requested which took a number of weeks to obtain in writing which caused considerable delays Reviewed on: 21st March 2023

Great help with first time mortgage

5
Easily contactable, quick responses and communication, friendly staff Reviewed on: 20th March 2023

Mortgage for an over 60

5
I found the SBS easy to deal with, they delivered what I required. Reviewed on: 20th March 2023

Early Retirees

3
Great personalised experience of service and all the benefits of a mutual. But mortgage products for early retired limitted, Reviewed on: 18th March 2023

excellent

5
really easy to use, friendly advice, nice colleagues and a good product Reviewed on: 16th March 2023

Good rates but slow

3
The rates are fantastic and were cheapest at the time of applying however it felt like I was applying for a mortgage in 1980. It’s a shame as I used the Scottish building society app to prove my identity which was brilliant and then was never told to use it again. Everything was done by post. I personally think 3 months to set up a mortgage is too long, All that been said, I would still use SBS again in the future if the rates were the most competitive. I just think modernising the application process would be a brilliant step forward. Reviewed on: 16th March 2023

Easy process

4
A modern and easy application process with good amount of communication Reviewed on: 16th March 2023

Got there eventually!

3
The process for approval is cumbersome compared to previous lenders RBS and Santander. Got there eventually though after providing documents I’d never been asked for before! Reviewed on: 16th March 2023

Good

5
We had no problem with setting up our mortgage for the Scottish Building Society. We did have some small issues with the legal side which caused some delay however nothing that would stop me from recommending them. Reviewed on: 15th March 2023

Smooth and efficient process.

5
Nothing to add, the process was smooth and efficient. Reviewed on: 15th March 2023

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Scottish Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products