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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (347 reviews)

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4.64

Based on 347 reviews, last reviewed 3rd Feb 2025

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Very satisfied

I was very satisfied with your service, very helpful. Reviewed on: 7th February 2023

Practical and effective support through postal strike

Easy to get through to on the phone to resolve paperwork issues and maintain move if date. Easy to work with. Pragmatic though postal strike. Reviewed on: 7th February 2023

Excellent customer service

Excellent company. Peter McSherry was brilliant to deal with. They go out of their way to help and make mortgage application a clear and friendly process. Highly recommended! Reviewed on: 6th February 2023

Mortgage refused for trivial purposes

Took a valuation fee of £360 after mortgage being approved in principle. Underwriters then rejected mortgage application on basis of applicant "spending too much in last few months" on a particular entertianment hobby, despite LTV of 60%, substantial savings and high salary. No credit check done either. Absolute despicable charlatans, avoid like the plague and use a mortgage provider that doesn't shaft you without reason. CEO emailed and let's see what the repsonse is. Amateurs! Reviewed on: 5th February 2023

Excellent personal service.

Excellent experience. Very professional and showed great compassion during what was a very stressful time . Reviewed on: 3rd February 2023

Scottish Building Society Branch Review

Fantastic service - communications were excellent. I would recommend to friends and family. Kay has been helpful throughout. Reviewed on: 27th January 2023

Helpful, Friendly and professional

From start to finish, it was a very smooth process. Reviewed on: 17th January 2023

Excellent service from Scottish Building Society

My move to Orkney was tricky but I couldn't have done it without Scottish Building Society. My first mortgage was agreed in principle by another lender but they declined to offer for property in Orkney! My adviser directed my request to SBS and they came up trumps with a good offer. When the sale was delayed they enabled me to extend the offer, and when it eventually fell through they gave me a second offer on another property. Admittedly this couldn't be as good an offer as the first due to the economic downturn but their quick response enabled me to stay in the limits of my finances before the worst of the increases came through. Reviewed on: 15th January 2023

Excellent Service

I had an excellent experience in taking on this mortgage. I had help from a Broker and the SBS did require numerous pieces of information from me but in my mind, that just meant they did a thorough job of checking my affordability. Excellent, seamless service with step by step advice as the application progressed. Reviewed on: 12th January 2023

First Class and Professional Service

Used SB for our remortgage. We found them to offer a first class and professional service. We were guided step by step process and even when we had problem on our legal side with Land Registry they were accommodating. Reviewed on: 12th January 2023

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