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Scottish Building Society: Mortgages reviews

4.64
Based on 347 reviews, last reviewed 3rd Feb 2025
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Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Scottish Building Society Mortgages reviews (347)

Review of the Scottish Building Society, Mortgages:

Old school service but in the best way.

5
Old school service but in the best way. Personal touch and friendly customer service. Reviewed on: 28th December 2024

Efficient open process

5
An overall efficient and speedy process from start to finish. Although using a broker, they were able to reach out and get information quickly when questions arose on deal and process. Only a few items, which isnt really negative, but, all paper based, which can slow things down a bit (and will become tedious when wanting to check balances etc quickly in future), and lack of direct contact (again used a broker though) during and after process. Neither above would stop me using SCB again or recommending. Deal was agreed and processed roughly in tome frame given, even when other lenders nearly quadrupled lead times! Overall great experience, and suited my needs. Thanks Reviewed on: 27th September 2022

Good once it was set up

4
The set up process was arranged through a broker, seemed to take a long time for additional information to be requested, perhaps a standard list of requirements should be drawn up to give to brokers/clients so that they know from the start what is required? Generally arranging draw downs was fine, a few of the times additional/different info was asked for by SBS so again perhaps a standard list of requirements issued at the start would help speed things up? Reviewed on: 26th September 2022

No hassle

4
Slight issue with first payment taken but all ok now. Reviewed on: 26th September 2022

Quite easy process.

4
Professional and helpful. No further comments. Reviewed on: 23rd September 2022

Excellent and prompt service

5
Questions answered promptly - as well as coming back to us very quickly if we need to respond queries. Highly recommend as service was very professional Reviewed on: 22nd September 2022

Mortgage

5
Excellent service, very happy with how this company deals with customers Reviewed on: 22nd September 2022

Good

4
Good experience from this company Reviewed on: 22nd September 2022

A smooth experience all round.

5
A smooth experience all round. ................................................... Reviewed on: 16th August 2022

Great service and great rates

5
My mortgage application was processed quickly and efficiently. I am happy with the fixed rate I got. All contact with SBS staff has been pleasant and helpful Reviewed on: 10th August 2022

MORTGAGE RENEWAL

5
No fuss from start of process to completion Reviewed on: 9th August 2022

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