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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (365 reviews)

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4.66

Based on 365 reviews, last reviewed 30th Jul 2025

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (365)

Amazing

They were very patient whilst out move in date was constantly delayed Reviewed on: 28th September 2022

Self build to fixed rate mortgage

Overall we have had a great experience with SBS, when in the self build phase of the mortgage SBS were easy to deal with and provided drawdown funds quickly and painlessly once all paperwork was in order. Once we had our building control completion certificate in place we got transferred to a fixed rate mortgage of our choosing within around a week saving us a considerable amount. Overall an excellent experience. Reviewed on: 28th September 2022

Very helpful with as a first time buyer

Very helpful throughout the whole process, and good rates too! I was asking for a slightly more complicated mortgage and they were incredibly helpful in getting this setup. A big thumbs up. Reviewed on: 28th September 2022

No hastle

Everything went smooth and was kept informed all the way Reviewed on: 27th September 2022

Brilliant options for First-Time Buyers

Although I applied for the mortgage through a mortgage adviser, I was happy with the options for first-time buyers that were available from the Scottish Building Society. The process of application was smooth and the documents were easy to provide. They gave me all the information I need, and I feel like I can easily get in touch with them if I have any queries. Reviewed on: 27th September 2022

Remortgage made easy

Efficient, knowledgeable and professional Reviewed on: 27th September 2022

Remortgage made easy.

From my first contact with SBS my remortgage was made easy. Any time I called I received the information I required. A lady called Nikki even called me from her home. Would have no hesitation in recommending SBS to anyone. Thank you. Ian. Reviewed on: 27th September 2022

Happy to have first mortgage approved

Our situation was a bit tricky and many lenders dropped out, so was very happy that SBS approved my mortgage. I was also keen to work with a local Scottish provider. The rate was decent and the communication was fast. My only wish is to have an online account to manage mortgage online (not found a way yet). Reviewed on: 27th September 2022

Great service and support

My new build was delayed. The team at SBS were fantastic and made the whole process seamless. They certainly alleviated my stress relating to the delay in the build. Well done to a great team. Reviewed on: 27th September 2022

Efficient open process

An overall efficient and speedy process from start to finish. Although using a broker, they were able to reach out and get information quickly when questions arose on deal and process. Only a few items, which isnt really negative, but, all paper based, which can slow things down a bit (and will become tedious when wanting to check balances etc quickly in future), and lack of direct contact (again used a broker though) during and after process. Neither above would stop me using SCB again or recommending. Deal was agreed and processed roughly in tome frame given, even when other lenders nearly quadrupled lead times! Overall great experience, and suited my needs. Thanks Reviewed on: 27th September 2022

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Scottish Building Society: Mortgages reviews

60% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Scottish Building Society: Mortgages now

Scottish Building Society Mortgages reviews (365)

Amazing

Self build to fixed rate mortgage

Very helpful with as a first time buyer

No hastle

Brilliant options for First-Time Buyers

Remortgage made easy

Remortgage made easy.

Happy to have first mortgage approved

Great service and support

Efficient open process

Review Scottish Building Society: Mortgages now

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