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Scottish Building Society: Mortgages reviews

4.62
Based on 341 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

4

Lifetime Mortgagr Very efficient and speedy response when obtaining a lifetime mortgage Reviewed on: 14th November 2024
Ronald Hume's avatar
Ronald Hume

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (341)

1st time buyer

5
After a rocky start to our process to purchase our first home with other providers we approached SBS who have been fantastic.. comparing to other providers I would say we had a more person centerd experience which is great as purchasing a home is one of the most stressful and serving processes we go through. We where kept upto date at all stages of our application and if we had any questions or something we where unsure of it was no hassle to speak to the advisors Reviewed on: 14th July 2022

Excellent

5
Excellent comminication and very quick at getting our mortgage sorted. Would highly recommend Reviewed on: 29th June 2022

A straightforward, efficient process

5
Following a recommendation by my broker, the process to get an offer along with a later updated offer was quick and simple. The Customer Service team were efficient and always ready to help when required. It was a refreshing change to be able to call a specific individual and get through to them immediately when required. Thank you for making the process simple and friendly! Reviewed on: 22nd June 2022

Good but very slow process

2
It was frustrating at times how slowly the underwriting process took with only getting my mortgage offer the day of the sale closure and this was with continuous prompting from solicitors and mortgage advisors. It is also frustrating that there is no online system or service for customers to access their mortgage information or account. Reviewed on: 14th June 2022

Absolutely fantastic

5
Amazing experience the Scottish building society made the journey simple and clear in which could be a stressful process. I know I will be using them again in the future. Reviewed on: 14th June 2022

Very efficient, courteous and professional.

5
A seamless and personal service. Much appreciated. Reviewed on: 14th June 2022

Very easy and straight forward process. The whole application was settled in a short period of time

5
Smooth from start to finish, thanks for making moving house a little less stressful Reviewed on: 12th June 2022

Great service

5
The overall experience and process was smooth, and completed expeditiously. Reviewed on: 10th June 2022

Good product, easily set up

5
With the help of our broker, a suitable mortgage product was identified and set up. All correspondence was quick and secure on-line. Reviewed on: 9th June 2022

Gem of a company

5
There are not many organisations left that still hold traditional customer service at heart…SBS is one of those companies. Lisa, Ann and Lesley were an absolute joy and credit to the company. They were Will us every step of the way through our build. Couldn’t have asked for anything more. Reviewed on: 9th June 2022

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