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Scottish Building Society: Mortgages reviews

View other Scottish Building Society products
4.68
Based on 368 reviews, last reviewed 11th Sep 2025
13% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025
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John c

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
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Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (368)

No fuss - smoothly completed

4
Just a little confusion about mortgage documents sent from solicitors and where they should be returned. Reviewed on: 29th September 2022
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SBS Member Feedback

Totally Satisfied

5
Our Financial advisor gave us several options and we chose the Scottish Building Society as everything was clearly laid out which made the process seamless Everything was completed to our total satisfaction Reviewed on: 29th September 2022
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SBS Member Feedback

Good

4
Scottish Building Society are easy to deal with. I have experienced no issues. Would recommend. Reviewed on: 29th September 2022
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SBS Member Feedback

Amazing

4
They were very patient whilst out move in date was constantly delayed Reviewed on: 28th September 2022
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SBS Member Feedback

Self build to fixed rate mortgage

4
Overall we have had a great experience with SBS, when in the self build phase of the mortgage SBS were easy to deal with and provided drawdown funds quickly and painlessly once all paperwork was in order. Once we had our building control completion certificate in place we got transferred to a fixed rate mortgage of our choosing within around a week saving us a considerable amount. Overall an excellent experience. Reviewed on: 28th September 2022
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SBS Member Feedback

Very helpful with as a first time buyer

5
Very helpful throughout the whole process, and good rates too! I was asking for a slightly more complicated mortgage and they were incredibly helpful in getting this setup. A big thumbs up. Reviewed on: 28th September 2022
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Louis Guiot

No hastle

5
Everything went smooth and was kept informed all the way Reviewed on: 27th September 2022
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SBS Member Feedback

Brilliant options for First-Time Buyers

5
Although I applied for the mortgage through a mortgage adviser, I was happy with the options for first-time buyers that were available from the Scottish Building Society. The process of application was smooth and the documents were easy to provide. They gave me all the information I need, and I feel like I can easily get in touch with them if I have any queries. Reviewed on: 27th September 2022
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SBS Member Feedback

Remortgage made easy

5
Efficient, knowledgeable and professional Reviewed on: 27th September 2022
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SBS Member Feedback

Remortgage made easy.

5
From my first contact with SBS my remortgage was made easy. Any time I called I received the information I required. A lady called Nikki even called me from her home. Would have no hesitation in recommending SBS to anyone. Thank you. Ian. Reviewed on: 27th September 2022
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SBS Member Feedback

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