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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (365 reviews)

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4.66

Based on 365 reviews, last reviewed 30th Jul 2025

60% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (365)

Good once it was set up

The set up process was arranged through a broker, seemed to take a long time for additional information to be requested, perhaps a standard list of requirements should be drawn up to give to brokers/clients so that they know from the start what is required? Generally arranging draw downs was fine, a few of the times additional/different info was asked for by SBS so again perhaps a standard list of requirements issued at the start would help speed things up? Reviewed on: 26th September 2022

No hassle

Slight issue with first payment taken but all ok now. Reviewed on: 26th September 2022

Quite easy process.

Professional and helpful. No further comments. Reviewed on: 23rd September 2022

Excellent and prompt service

Questions answered promptly - as well as coming back to us very quickly if we need to respond queries. Highly recommend as service was very professional Reviewed on: 22nd September 2022

Mortgage

Excellent service, very happy with how this company deals with customers Reviewed on: 22nd September 2022

Good

Good experience from this company Reviewed on: 22nd September 2022

A smooth experience all round.

A smooth experience all round. ................................................... Reviewed on: 16th August 2022

Great service and great rates

My mortgage application was processed quickly and efficiently. I am happy with the fixed rate I got. All contact with SBS staff has been pleasant and helpful Reviewed on: 10th August 2022

MORTGAGE RENEWAL

No fuss from start of process to completion Reviewed on: 9th August 2022

Impressed

Application dealt with efficiently & process went smoothly. Reviewed on: 5th August 2022

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