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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (357 reviews)

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4.65

Based on 357 reviews, last reviewed 20th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

Excellent Service a I had an excellent service and no complaints whatsoever. Reviewed on: 20th May 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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Scottish Building Society Mortgages reviews (357)

Totally Satisfied

Our Financial advisor gave us several options and we chose the Scottish Building Society as everything was clearly laid out which made the process seamless Everything was completed to our total satisfaction Reviewed on: 29th September 2022

Good

Scottish Building Society are easy to deal with. I have experienced no issues. Would recommend. Reviewed on: 29th September 2022

Amazing

They were very patient whilst out move in date was constantly delayed Reviewed on: 28th September 2022

Self build to fixed rate mortgage

Overall we have had a great experience with SBS, when in the self build phase of the mortgage SBS were easy to deal with and provided drawdown funds quickly and painlessly once all paperwork was in order. Once we had our building control completion certificate in place we got transferred to a fixed rate mortgage of our choosing within around a week saving us a considerable amount. Overall an excellent experience. Reviewed on: 28th September 2022

Very helpful with as a first time buyer

Very helpful throughout the whole process, and good rates too! I was asking for a slightly more complicated mortgage and they were incredibly helpful in getting this setup. A big thumbs up. Reviewed on: 28th September 2022

No hastle

Everything went smooth and was kept informed all the way Reviewed on: 27th September 2022

Brilliant options for First-Time Buyers

Although I applied for the mortgage through a mortgage adviser, I was happy with the options for first-time buyers that were available from the Scottish Building Society. The process of application was smooth and the documents were easy to provide. They gave me all the information I need, and I feel like I can easily get in touch with them if I have any queries. Reviewed on: 27th September 2022

Remortgage made easy

Efficient, knowledgeable and professional Reviewed on: 27th September 2022

Remortgage made easy.

From my first contact with SBS my remortgage was made easy. Any time I called I received the information I required. A lady called Nikki even called me from her home. Would have no hesitation in recommending SBS to anyone. Thank you. Ian. Reviewed on: 27th September 2022

Happy to have first mortgage approved

Our situation was a bit tricky and many lenders dropped out, so was very happy that SBS approved my mortgage. I was also keen to work with a local Scottish provider. The rate was decent and the communication was fast. My only wish is to have an online account to manage mortgage online (not found a way yet). Reviewed on: 27th September 2022

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