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Scottish Building Society: Mortgages reviews

4.66
Based on 365 reviews, last reviewed 30th Jul 2025
60% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
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4%
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2%
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1%

Latest highest rating:

5

I needed assistance regarding title deeds and Katie... I needed assistance regarding title deeds and Katie has taken the relevant details to pass onto the relevant department in order to give me an appropr... Read more Reviewed on: 30th July 2025
Fiona H's avatar
Fiona H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (365)

Very easy and straighforward

5
This was a re-mortgage so I could find the documents and information easily. But nevertheless the whole process felt seamless and straightforward. No problems at all. Reviewed on: 4th October 2022

Efficient, no nonsense service from happy staff.

5
I recently needed to temporarily release some funds from my portfolio and remortgage my property was the quickest and cheapest method. Previous experience led me back to the Scottish Building Society who were most efficient in helping me. Reviewed on: 4th October 2022

Fast and Efficient Customer Experience

5
This was an extremely positive customer experience. All aspects of applying for and obtaining my mortgage were dealt with very efficiently and courteously by both SBS and it’s agents. Reviewed on: 4th October 2022

Good rates and simple process

4
Remortgage of existing property with good rate and very simple process. Reviewed on: 3rd October 2022

Very friendly and reliable staff

5
Staff were very friendly and efficient in supporting me complete my mortgage application despite some difficulties I faced with my broker, they made me feel at ease and I was comforted knowing that SBS would complete my mortgage application as efficiently and effectively as possible. Reviewed on: 3rd October 2022

Mr and Mrs Alexander Murray Mortgage Application

5
Excellent advice from the Mortgage Consultant David Rolleston. He recommended highly the Scottish Building Society. As a result the application was made to the Company and we were delighted with the very professional response and assistance at every step of the process. We will certainly recommend the Company to friends and family. Reviewed on: 2nd October 2022

No problems encountered

3
Overall excellent. Maybe a little more trusting in future. Reviewed on: 30th September 2022

No fuss - smoothly completed

4
Just a little confusion about mortgage documents sent from solicitors and where they should be returned. Reviewed on: 29th September 2022

Totally Satisfied

5
Our Financial advisor gave us several options and we chose the Scottish Building Society as everything was clearly laid out which made the process seamless Everything was completed to our total satisfaction Reviewed on: 29th September 2022

Good

4
Scottish Building Society are easy to deal with. I have experienced no issues. Would recommend. Reviewed on: 29th September 2022

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